SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Downloaded this guide and I've got to say, it's eye-opening! The insights into trust factors are invaluable. 👌
Really enjoyed this guide! It delves into the psychology behind trust and loyalty, super insightful.👍
Just finished going through this digital guide and it's truly enlightening! The insights on trust factors are so well explained, they've changed my perspective on how brands earn our loyalty. It's also interesting to see the psychology behind why we stick with certain brands. Definitely a must-read for anyone interested in consumer behavior!
Trust factors explained perfectly!
Downloaded this guide and wow, what a revelation! The trust factors alone were worth it. Really opened my eyes.
Unbelievable insights on trust factors, really helped me understand why I'm loyal to certain brands.
Wow, I've just finished reading an amazing guide that has completely transformed my perspective on trust and loyalty. The checklist included is a real gem! It's super comprehensive and easy to understand. Not only did it help me identify the key factors that make people stick with their favorite brands, but it also gave me actionable steps to implement these strategies in my own business. A must-read for anyone interested in understanding consumer behavior.
This digital download checklist is pure gold; I've never come across such a detailed yet straightforward analysis of what makes consumers loyal to certain brands. The insights are profound and practical at the same time 🌟👏. You'll finish this guide feeling enlightened!
After reading this, I understand why I'm so loyal to certain brands. It's all about the trust and loyalty factors!
Downloaded the checklist, wow! It's a treasure trove of information about loyalty.
digital checklist, a lifesaver👌
Super informative guide, really helped me understand loyalty factors!
Absolutely loved it, full of practical tips that I've started implementing already!
Trust-building insights, a must-have!
Easy to follow and very informative. This guide gave me new perspectives on customer retention strategies.
I'm totally blown away by the depth of insight provided in this guide 😮! It’s truly eye-opening how many different elements can influence our trust and loyalty towards a brand! Plus, having them all laid out clearly in a downloadable checklist? Genius move 👍
learned so much from this digital checklist. it's a must-have 😊
This checklist is amazing 😁 I never thought about all the different aspects that make us loyal to a brand until now. The guide really goes into detail about these factors, making them easy to understand and apply in real life scenarios.
This digital checklist is a must-have. It really helped me understand why I'm always reaching for the same brand.
I really liked how the guide blends analysis with examples. The actionable tips are what make it stand out. My only tiny frustration was jumping between sections—it’s not hard to follow, but a clickable table of contents would have been handy. Otherwise, excellent resource.
Unlocks loyalty secrets, amazing read.
This download was enlightening! Trust factors are broken down brilliantly.
Just when you think you know everything about customer loyalty...bam 💥 This guide comes along! It's packed full of insightful information backed by solid research - no wonder why some companies have such dedicated followers 😉
This guide is eye-opening. Never knew there were so many elements behind brand loyalty!
I found this guide extremely useful! It provides an insightful look into what makes people stay loyal to their favorite brands. This isn't just theory - it's based on actual data and research which adds credibility. A great resource if you're looking into understanding more about customer loyalty.
Great digital download! The deep dive into trust factors was super useful. 😊
Loved how this broke down the reasons behind brand loyalty. Made me see things from a whole new angle 🔄
I've learned so much from this guide. The part about trust factors? Mind-blowing 🤯
The best part? The checklist at the end - makes applying everything so much easier!
The breakdown of trust and loyalty elements? Genius! Now I see why some brands just stick with you.
Unlocks loyalty secrets.
If there was ever any doubt about what drives customer trust and loyalty, then this resource will clear it up once and for all 🙌 Every point is well explained with examples from everyday life which makes it so relatable 💯 Highly recommended!
Fascinating read. Got a new perspective on why I stick with my favorite brands.
I'm impressed by how comprehensive yet simple this digital download checklist is 👍👌 So many times, we don't realize why we prefer certain brands over others but after reading this, I have a clear understanding of those reasons.
Absolutely loved the insights on why people stick around, very insightful.
Absolutely loved this ultimate guide on building trust & maintaining long-term relationships with customers ❤️ The best part? That handy dandy checklist they include as a digital download – simply perfect for keeping track of your progress as you navigate through each factor ✔️ Truly invaluable stuff right here folks ✨
This download gave me a clear understanding of what makes customers loyal and how trust plays a role. I do wish it had a few more visuals or charts—it’s mostly text—but that’s a small complaint. Overall, I learned a lot and can see practical ways to apply it.
Loved how it demystified loyalty factors in an easy-to-understand way; great resource indeed.
I'm loving the fresh perspective on brand loyalty from this guide. It’s like seeing things through a new lens!
detailed and straight to point
Been using this checklist to better understand my own shopping habits...it's scary accurate 😅
If you're curious about why we gravitate towards certain products over others, get your hands on this ASAP.
If you ever wondered why you keep going back to your favorite brand even when there are other options out there, then this guide has got your answers! It dives deep into trust and loyalty factors that influence our decisions without us even realizing it sometimes 🧠💡
Loved the personal experiences shared.
A must-have for anyone interested in understanding consumer behavior - it's all about trust and loyalty!
If you're curious about what makes us stick with certain products, look no further - this guide has all your answers.
Loved the practical checklist.👍
wow! never knew there were so many elements to trust and loyalty
The ultimate guide indeed. Learned heaps about customer retention strategies.
What an eye-opening read! This digital download checklist demystifies the concept of brand loyalty by breaking down its various components such as trust factors etc., giving readers a thorough understanding of what keeps them hooked onto particular brands 🎯 Highly recommended!
If you're curious about why you stick with certain brands, get this download ASAP. So informative!
won't regret this download
This ultimate guide has made me rethink my entire approach to consumerism - in a good way though!
A great resource that explains complex concepts in simple terms. Plus points for making it so engaging too!
I found this guide quite insightful—lots of interesting points about customer loyalty and brand trust. That said, there’s a lot of text to get through, and I sometimes had to reread sections to fully grasp the concepts. It’s definitely helpful, but a bit heavy for quick reference.
Fascinating peek into customer loyalty.