SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just finished reading this eBook and WOW! It's a treasure trove of insights on emotional branding. I've learned so much about how emotions influence purchasing decisions, which is crucial in my line of work as a marketer. The case studies are particularly enlightening - real-world examples always hit different. 🙌
A fantastic resource that goes beyond traditional marketing advice. Learning about AI tools for predicting customer emotions was a highlight 🚀
This eBook is a goldmine for marketers.
AI insights for predicting emotional responses? Genius and very useful.
What a fantastic read! The insights on how emotions influence buyer decisions are priceless. I've already started implementing some of the strategies in my business.
Love how it dives deep into the psychology behind branding. Enlightening!
This has been an invaluable tool in understanding why and how to make a stronger impact on my target audience emotionally.
The depth of information provided is impressive, particularly regarding AI tools and data-driven insights into customer emotion 👍👍
Totally changed how I view customer emotion in marketing.
I'm a business owner, and getting hands-on advice on crafting compelling brand stories? Priceless! This resource doesn't just give you theory; it provides actionable tips that you can apply immediately to your brand strategy. Also loved the part about AI tools predicting customer emotions.
The psychology behind branding part was my favorite.👍
insightful branding guide, slightly repetitive.
A great guide to crafting a brand story that truly connects!
If you're interested in understanding customer behavior better, this is your go-to resource! 👌👌
I'm new to branding and this guide has been invaluable! It has given me the confidence to start building an emotionally appealing brand.
wow
Loved how it explained the psychology behind emotional branding. It's like a masterclass in marketing.
The part about multisensory storytelling was fascinating - definitely going to use that in my next campaign!
An excellent guide for marketers or business owners wanting to connect more deeply with their audience. Lots of valuable takeaways here!
I found the case studies particularly interesting - seeing how successful brands have used emotional storytelling was very enlightening!
Emotions in marketing? Yes!
This eBook's practical steps boosted my brand's customer loyalty significantly
This eBook provides much-needed guidance on integrating emotional triggers into your branding strategy; very insightful!
essential
The focus on authenticity and emotional connection really sets this guide apart. It's not just about selling, it's about forming bonds with your audience 💕
Insightful and practical!
Crafting an authentic brand story seems less daunting now, thanks to this eBook's practical advice.
As a brand manager, I found this incredibly useful. The section on crafting an authentic story resonated with me - so important nowadays 😊
Multisensory storytelling is key👏
liked the psychology insights and storytelling tips, but I wanted deeper guidance on applying emotional triggers to small brands.
The case studies were eye-opening! Seeing real-world examples was super helpful and inspiring.
Practical steps to create your own emotional appeal are invaluable.
I'm a business owner, and this guide has given me practical steps to create an authentic connection with my customers.
Amazing insights into the power of emotional branding!
This is not your usual marketing book. It dives deep into creating lasting emotional connections with customers - something every brand needs!
I liked that this wasn't just theory but also included actionable advice. Learning about AI-driven emotional insights was particularly interesting!
A must-read for marketers.
The AI insights section was mind-blowing! Never knew tech could predict consumer emotions in real-time.
ok
Best resource for crafting an authentic brand story. Highly recommended!
Loved the AI insights for predicting consumer emotions in real-time.
Loved it! As someone interested in psychology, it was fascinating seeing how colors and shapes can trigger certain responses from consumers.
I bought this expecting another generic branding ebook, but it actually surprised me. The breakdown of emotional storytelling and consumer psychology using New Balance campaigns was engaging and practical. My only complaint is that a few ideas get repeated across chapters, which makes parts feel longer than necessary overall sometimes maybe slightly redundant though still.
Loved the real-world examples.
A great resource for understanding consumer psychology. It really shows why emotions should be at the core of your marketing strategy.
I've started implementing these strategies already, seeing results!
A must-read for anyone looking to elevate their brand emotionally. So many actionable tips and tricks.
This isn't just another marketing guide - it goes beyond traditional tips by focusing on creating authentic connections through emotional identity. As someone new to branding, learning from proven strategies used by successful brands has been invaluable for me 😊
Wow! This eBook really opened my eyes to the power of emotional branding. The case studies are so insightful! 😍
AI insights are game-changing.
As a marketer, I found the introduction to Emotional Appeal very useful. Makes you rethink traditional strategies!
Understanding how to predict consumer emotions in real-time using AI? Mind-blowing! This is a game-changer for my marketing strategy.
Great ideas, needed more examples
This book has completely changed the way I view branding. The importance of creating an emotional appeal cannot be overstated.
After reading this, I feel equipped with practical steps towards creating my own compelling brand story. Highly recommend!
Loved the real-world case studies, very enlightening.
insightful
Really helped me understand the impact of emotions on consumer decisions 👍
This guide has been an eye-opener for me! Digging deep into the psychology behind emotional branding was fascinating. I never realized how things like colors and shapes can trigger consumer behavior. Plus, it offers practical steps to create your own emotional appeal - super helpful!
This guide is a must-read for anyone in marketing. Loved the practical steps to create emotional appeal, it's all about authenticity!
A must-read for any business owner or brand strategist.
Dives deep into how emotions influence purchasing decisions.
If you want your brand to stand out, give this a read. The focus on emotional identity over traditional marketing tips was refreshing 🌟
Really enjoyed learning about multisensory storytelling - such an innovative concept! This book does a good job explaining complex ideas clearly.
Recommend
A unique guide that blends psychology and marketing. 👍
If you're interested in building lasting connections with customers like i am, then this is a must-read! It teaches you to craft authentic stories that resonate emotionally with your audience...and who wouldn’t want that? Bonus: You get to learn about data-driven strategies using AI too!