SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're in fashion or footwear business - get this guide ASAP!
Enlightening
This is such a useful tool for anyone researching their main audience for business growth. The detailed breakdown of typical customers – from casual walkers to dedicated athletes – offers helpful customer profiling information that I haven't found elsewhere.
As an eCommerce entrepreneur, this has been invaluable to me.
👍
I found the action prompts very useful for adjusting my brand strategy. Plus, it's great knowing there are AI-driven tools available that can help improve campaign performance.
Recommend
this download gave me a deeper grasp of the sneaker audience 👌
Some insights feel too broad for experienced marketers.
What really stands out about this digital download is its practicality. It's not just another generic marketing eBook - it gives actionable insights that have helped refine my brand strategy and improve campaign performance.
Some case studies could be explored in more depth.
The blend of audience psychology, real-world case studies, and AI-powered strategies make this resource unique. It's practical yet rich with insights that are often overlooked in typical marketing eBooks.
A few insights feel a little general rather than highly specific.
Just finished reading this guide and wow, it's a mine of information. The breakdown of the customer base is so detailed and insightful
Certain chapters feel slightly dense to read in one sitting.
The case studies in this guide are gold! They provide real-world insights that you can't find anywhere else.
The AI-powered strategies suggested in the book are top-notch for refining your marketing strategy 💯
The chapter on case studies resonated well with me; lessons learned from successful campaigns and even brand missteps provide invaluable context for planning future strategies.
i never realized how much i didn't know about sneaker enthusiasts until I read this guide. The AI-powered strategies were especially interesting!
i'm seeing my audience in a whole new light now, thanks to this guide!
Understanding shopping habits can be tricky but this guide makes it so much easier! Learning where people shop, what motivates their purchases and common mistakes brands make when targeting them has helped me avoid pitfalls in my own approach.
The inclusion of case studies provides valuable insights into campaigns that truly resonated with audiences as well as lessons from brand missteps which serve as cautionary tales!
I'm now much clearer about who's buying these sneakers and why. so valuable!
I'm impressed by how well this guide dives into behavior, mindset, and motivations rather than just surface-level trends. Understanding why people buy certain sneakers has given me a new perspective on positioning my product line.
This guide is a deep dive into the world of sneaker enthusiasts. It's not just about who buys these iconic kicks, but why they do it and how to ethically attract similar audiences.
it's like having a sneak peek into the minds of new balance wearers.
wish i found this earlier! great for sneaker enthusiasts.
Understanding shopping habits of my target market was an eye-opener!
wow! the AI-powered strategies are next level stuff. game on!
Some ideas are spread across multiple sections instead of consolidated.
the case studies were eye-opening, showed me what works and what doesn't.
This resource has helped me improve my campaign performance significantly by helping me relate better with my audience
As an ecommerce entrepreneur, I found the insights on shopping habits particularly enlightening. No more guesswork in targeting customers!
this isn't just another marketing eBook, it's a goldmine for marketers.
useful
The AI-ready prompts included in this guide are an added bonus! As a modern entrepreneur looking to leverage smart technology alongside creativity, these tools have proven invaluable in refining my marketing strategies.
real data, real insights. marketing strategy improved!
This guide has been a great resource for me. It's in-depth and research-driven, offering clarity on who my customers are, what they value, and how they make buying decisions. I appreciate the blend of audience psychology with real-world case studies.
this guide is a gold mine of customer insights.
just finished reading this insightful guide. Gotta say, the deep dive into customer insights was eye-opening 🤯. The breakdown of shopping habits gave me a fresh perspective on my own marketing strategies.
Insightful guide, really helped me understand my audience better.
OK
super helpful guide for understanding customer behavior, really improved my marketing strategy
this resource is filled with practical applications and real-world case studies that are so engaging! It's like having a cheat sheet for understanding buyer behavior.
Bought this for research purposes and I'm not disappointed. Great content
A few explanations run longer than necessary.
The in-depth analysis of who wears these sneakers and why they choose them has been incredibly useful in shaping our product positioning strategy - hats off to the creators!
I've read tons of marketing ebooks but this one stands out because it really dives into mindset and motivations, not just data.
One thing that stood out was its forward-thinking approach to modern marketing - including AI-ready prompts! This guide has been instrumental in refining my strategy using smart technology along with creativity.
✨✨✨
The case studies are so relatable, had a few aha moments.
Some sections feel a bit repetitive between chapters.
Could include a few more practical marketing scenarios.
This isn’t your typical trend report – it goes beyond surface-level data to reveal what motivates purchases. So helpful for anyone trying to understand their target customer profile.
Ai-powered strategies in this guide? mind blown 😮 it’s such a smart tool
I've gained a clear understanding of my target customer profile which has led to improved campaign performance. Also, smarter product positioning is now within reach thanks to this comprehensive guide!
I appreciated the breakdown of customer profiles from casual walkers to dedicated athletes. Understanding their values helped refine my brand messaging for better relatability.
The AI prompts are helpful but a bit brief in explanation.
got some solid insights on shopper habits and how to target them effectively.
😎