SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stepping into this guide was like stepping into a whole new world of shopping. It's not just about the shoes, it's about the entire experience! The tips and tricks are so easy to follow, I could practically feel myself becoming more stylish with every page turn. From learning how to pick out the best styles for my body type, to understanding what makes a good deal - this guide has got it all!
Just finished reading this guide and wow, it's an eye-opener! It's like having your personal stylist while shopping. The tips are spot on and easy to follow. I've tried a few already and they really work. Shopping has never been so easy or stylish!
Love this guide! It's made shopping so much easier and more stylish. 👍
smart shopping made easy!
I used to dread shopping but now i look forward to it thanks in part because of this fantastic guide. It really breaks down everything you need to know in an engaging way 😄 no jargon or confusing terms here! Plus i've saved so much money by following their smart shopping strategies 🙌
This guide is a must-read for anyone who wants to step up their style game without breaking the bank. It offers practical advice that you can apply right away - from choosing the right shoes to putting together killer outfits. I'm seriously impressed with how much my fashion sense has improved since reading it.
Loved the stylish selection 😍
Shopping made stylish and easy.
This is the ultimate style bible. Shopping has never been smarter or more chic!
What a fantastic resource for shopping smarter and more stylishly. I've never felt so confident in my choices.
Personal experiences? Super relatable 👍
This guide makes shopping at Adidas stores more fun and organized. I loved learning about the store layout and staff interactions—it’s little details like these that make a difference. The downside? Some of the fashion advice felt like common sense to me, but that’s probably more my own lack of creativity than the guide’s fault.
Finally, a guide that gets me. Style and smart shopping in one - what's not to love?
This is hands-down one of the most helpful guides I've ever read when it comes to shopping. Not only does it provide great advice on style selection and finding deals, but also offers a wealth of information on making your overall experience enjoyable.
Love the personal touch in this guide. Shopping has been a breeze since I started using it. Highly recommended!
If you love looking good but hate the hassle of shopping, then this guide is for you! It takes all the guesswork out of finding stylish pieces that fit well and look great on you. Plus, it teaches smart shopping techniques that have saved me both time and money.
ultimate experience, truly unique.
Shopping can be daunting sometimes especially if you're unsure what suits you best. This guide made me realize that there's more than meets the eye when choosing footwear 👟👞 The practical insights offered gave me confidence during my next store visit 💪 What a transformation!
The guide's tips on shopping smart are spot-on. Found some stylish steals!
I've always struggled with fashion, but not anymore thanks to this guide! Now I know what styles suit me best and how to find them in any store. Also, learning about sustainable shopping practices was an unexpected bonus 🙌
this is my go-to for everything style related now, so many benefits packed into one compact guide 😍
I've found my fashion compass with this guide. Smart shopping here I come.
This book has totally transformed my shopping experience - it's all about style now!
step into style indeed.
The holy grail of style guides! Transformed my shopping experience entirely 😍
This store experience guide is top-notch. It's transformed my shopping habits for the better.
Never knew shopping could be this efficient and stylish until I used this guide.
a must-read for fashionistas
This isn't just another boring how-to book; it's a fun read filled with real-world examples that make everything super relatable 😂 And trust me when I say there's something new to learn on every page 👍
Can't believe how simple yet effective this is for transforming your style game while staying budget-friendly.
Shopping has never been easier or more fashionable thanks to this amazing guide.
savvy shopper's dream come true.
I never thought I would say this but... Shopping has actually become fun for me after reading through this comprehensive guide! Every tip and suggestion provided felt like they were personally tailored for me, which made all difference in enhancing my overall experience.
i'm all about style now, thanks to this ultimate guide. it's totally changed how i shop 🛍️
I really enjoyed this guide! The sections on limited edition sneakers and using tech to enhance the shopping experience were especially helpful. My only small issue was that I got a little carried away with all the tips and ended up spending more time in the store than I planned. Still, it made my visit way more productive than usual.
Love how it makes finding the right style easy and fun - total life saver!
This complete guide transformed my shopping experience completely. It’s not just about buying, but buying smart and stylish!
wow, such a complete guide!
I've never felt more confident in my style choices after reading this guide. Highly recommended!
I used to dread shopping until I found this gem of a guide. Now, I shop like a pro with ease and confidence.
I'm loving how easy it was to step up my style with this unique shopping guide.
Just finished going through Step Into Style and WOW 😍 Everything from selecting styles that complimented my body shape perfectly, right up until knowing exactly when those amazing deals pop up - was covered meticulously 📚 A must-read before any future shoe-shopping spree!
The author really knows their stuff - each tip feels tailored just for me! Since following their advice, my confidence has skyrocketed because now I actually feel good in what I wear 👏 Can't recommend this enough if you're tired of feeling overwhelmed whenever you go shopping.
Finding my unique style has become easier with this comprehensive guide - an absolute must-have!
This isn't just a guide, it's an entire lifestyle change. My wardrobe has never looked better.
This guide is my new go-to for all things trendy and affordable. A must-have for every shopper out there.
Absolute fashion heaven 🙌
If you're into fashion, you need to read this. The advice is practical and easy to follow.
This complete guide revolutionized my shopping experience - it's all about being smart and stylish now!
Using this complete guide has been enlightening; I've discovered new ways of shopping and styling myself.
This guide is definitely helpful if you’re new to shopping at Adidas stores. I liked the tips about trying on sneakers and navigating the store layout. That said, some of the advice felt a little obvious, and I ended up skipping a few sections because I already knew them. Still, it’s a decent resource if you’re just starting out.
Totally loved the experience! The tips are practical, straightforward, and they really work!
Found some amazing deals thanks to this handy little guide. It's like having a personal stylist in your pocket.