SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I picked this up mostly out of curiosity, and I honestly didn’t expect it to change how I treat my sneakers as much as it did. I’ve always liked New Balance, but I used to go through pairs pretty quickly because I never really thought about maintenance or daily habits. This guide breaks everything down in a really practical way. The cleaning steps are simple and easy to follow, and the advice about rotating your sneakers instead of wearing the same pair every day made a noticeable difference for me. One of my favorite parts was the section about storage and preservation. I had no idea how much sunlight, moisture, and even how you place your shoes in the closet could affect their lifespan. I made a few small changes based on those tips and my older pair already looks better than before. The case studies of sneakers lasting for years were also surprisingly motivating. It shows that with the right care, these shoes really can last a long time. I also appreciated the style guidance and the idea of building a small capsule sneaker collection instead of constantly buying new pairs. Overall it’s a really helpful, practical read that any New Balance fan would probably enjoy. My sneakers definitely thank me now. 👟
This is a must-read if you want your kicks looking fresh and new all the time!
recommend
Love this guide! My sneakers have never looked better or lasted longer. 🙌
worth it.
The tips in this guide are practical and easy to follow, even for a newbie like me!
satisfying
Honestly didn't think it would make such a difference but boy was I wrong
My favorite part? The clear instructions that make everything super simple. 👍
Wow, I'm impressed
This book has made my sneaker care routine so much simpler.
amazing resource!
I used to replace my sneakers every few months, but not anymore. Thanks to the useful advice in here.
unbelievable, the changes are real!
Really enjoyable guide with lots of thoughtful sneaker care tips. I appreciated the case studies showing pairs lasting for years, which made the advice feel realistic. Some sections could have been condensed a bit, and a few more visuals would help, but overall it’s a solid resource for keeping sneakers fresh.
Amazing!
the cleaning routine in here + the storage trick with shoe trees… they still look fresh.
Incredible!
I bought this because I kept ruining my New Balance pairs way too fast. The breakdown of daily habits—like rotating pairs and letting them air out—sounds simple but it actually works. My 574s look almost new after months of heavy wear.
ok
🌟🌟🌟🌟🌟
I loved the part about building a small sneaker wardrobe instead of constantly buying new pairs. The “capsule sneaker” idea made me rethink everything. Now I rotate three pairs and they’re lasting way longer.
Remarkable!
The cleaning section alone saved me from ruining a suede pair. I used to scrub them like regular shoes (oops). The method here is gentle and effective. Learned that the hard way before reading this 😅
helpful
wow. didn’t know storage mattered this much. started keeping my sneakers away from heat and sunlight like the guide says and the color fading basically stopped.
this guide is weirdly fun to read
The style advice surprised me. I thought it would only be about maintenance, but the section explaining which New Balance silhouettes hold up best for daily wear was super helpful. Now I choose pairs more strategically.
i appreciate how practical it is. not just theory. actual routines you can follow every week
My running pair already feels like it’s holding shape longer
I picked this up hoping to learn how to stop ruining my sneakers so quickly, and it definitely helped. The explanations about daily wear habits and proper care made a noticeable difference. My only minor issue is that some advice feels common sense after you read it, though the structured approach still made it useful overall.
learned more about sneaker care in one evening than in ten years of owning shoes lol
I really liked the AI style prompts section. I tried a few and it recommended combinations I never would’ve thought of. My outfits look better and my sneakers actually match my lifestyle now.
One of my favorite parts was the list of common mistakes. Turns out I was doing almost all of them.
this guide convinced me to stop overcleaning my sneakers… which apparently damages them. who knew 🤷♂️
great resource 👍
This guide gave me practical ways to keep my sneakers looking fresh much longer. The sections about avoiding common mistakes were eye-opening. I did feel the AI prompt section was slightly unnecessary for me, but the cleaning and preservation strategies alone made the guide worth reading 🙂
inspired me to treat mine better
I’ve owned New Balance for years but never understood why some lasted forever and others died quickly. The durability breakdown explained the materials and construction differences really clearly.
simple guide, practical.
The daily wear habits chapter made a bigger difference than I expected. Rotating pairs, brushing dirt off after walks, and proper drying sounds basic but it keeps them looking new.
my 997s used to crease badly but the storage tip using proper inserts fixed that problem almost entirely. wish i knew this earlier.
Overall a very useful read for anyone who wears New Balance regularly. The care routine tips genuinely improved how I maintain my sneakers. I especially liked the storage and rotation advice. My only complaint is that some examples repeat the same models, so I wanted a little more variety in styles discussed.
honestly this should come with every sneaker purchase 😂
This actually made me appreciate New Balance craftsmanship more. The explanation of why certain models hold their shape longer was fascinating.
the cleaning instructions are super clear
What I liked most was that it doesn’t encourage buying more shoes. Instead it teaches how to maintain the ones you already love.
I learned a lot about maintaining sneakers, especially the cleaning routines and durability breakdown. The writing is friendly and easy to follow. A few parts felt a bit surface level, though the capsule wardrobe idea was surprisingly helpful.
tiny but useful tip: brushing debris off after every wear. takes like 30 seconds and keeps grime from settling in
quick read but packed with good advice
The storage section alone changed everything. Cool dark place, airflow, proper spacing. My closet setup is completely different now.
I like that the tone is casual and easy to follow.
I didn’t realize how much lifestyle affects which sneaker style lasts longest. The guide explains which designs are better for walking, commuting, or casual wear.
not overly technical
The capsule sneaker wardrobe idea is brilliant. I now have four versatile pairs that cover everything. They last longer and I spend less money overall.
This guide helped me rethink how I treat my New Balance pairs, especially rotating them and proper storage. Some explanations felt longer than necessary, but the real-life sneaker longevity examples were inspiring and made the advice feel credible.
learned how to clean mesh properly finally 🙌
My favorite part was the fashion faux pas section. Apparently pairing certain models with heavy daily use situations shortens their life. I’ve adjusted how I wear mine and it’s working.
lots of practical experience behind the tips
Solid advice overall, especially about daily habits, but some chapters repeat similar cleaning ideas too often.
surprisingly motivating… now i actually take care of my sneakers 😄
I’ve already extended the life of two pairs by following the care schedule inside. They still look crisp months later.
🎉🙌
Super helpful, learned so much!
I liked the practical sneaker care steps and storage tips, though I wish the style section explored more models.
💥💥💥
Honestly surprised how useful this turned out. My everyday New Balance pair used to get beat up fast, but the simple rotation and cleaning routine from the guide helped a lot. They still look almost new months later.
practical tips
Good strategies for extending sneaker life, but organization could be clearer.
Amazing guide, highly recommend!
I really enjoyed the section about building a small sneaker wardrobe. I used to buy too many random pairs, but now I keep a few versatile ones and rotate them. My shoes last longer and my outfits look more put together.
🤩
Really helpful sneaker care advice, though some sections feel a little basic.
Helped me make smart decisions! 💡
The storage advice alone was worth it for me. I never realized heat and sunlight could fade colors so quickly. I changed where I keep my sneakers and the difference is noticeable already.
such a helpful read
Extremely informative and practical!
A really enjoyable and practical read. The guide explains how different styles fit different lifestyles, which helped me pick pairs that actually hold up for daily wear. Also loved the maintenance tips—simple things like letting shoes dry properly and brushing dirt off regularly make a big difference. 👟
So easy to follow! ✨
Useful tips, wanted deeper examples.