SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The real-life case stories are such an inspiration! Seeing Daniel's transformation was amazing, it made everything seem possible. And Marcus' personal style? Goals!
I loved reading about Daniel's transformation from basic casual to Puma Sport Casual, such an inspiring journey towards defining personal style.
AI prompts? Innovative and helpful.
I used the AI prompts from this guide for personal style analysis - they're an absolute revelation! My fashion sense has leveled up significantly since then.
As a student, I found the AI prompts super helpful in expanding my wardrobe on a budget 👍
Avoid fashion pitfalls easily
I was always confused about how to mix sporty pieces with my regular wardrobe. This guide made it super easy!
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Mix and match magic!
This is not just any style guide; it’s an essential tool that every fashion enthusiast should have in their arsenal!
Casual yet so chic.😎
The real-life case stories are so inspiring! They've shown me how to create a unique look using sporty pieces, effortlessly blending comfort and style.
I've transformed my wardrobe completely thanks to this guide.
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Stylish ideas, wanted more examples.
The AI prompts are next level! They've really helped expand my wardrobe without needing to spend extra money on new clothes all the time.
I liked how the guide explains Puma-inspired sporty casual outfits in simple steps and the case stories felt motivating. Still some sections repeat basic style principles and I wished for more visual outfit breakdowns for different body types and climates.
Unlocking the secrets to perfect sport casual style has never been easier! This guide is a treasure trove of expert advice and real-life examples.
No more styling mistakes.✌️
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I love how this guide breaks down everything into simple steps. From understanding the foundations of casual identity to building confident everyday outfits - it's all here :)
The AI prompts are next level! So helpful for refining style
This digital guide is perfect for anyone wanting to elevate their casual look while staying comfortable.
This comprehensive resource offers practical advice on creating versatile yet stylish outfits - exactly what I needed as a busy professional.
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Avoiding fashion mistakes was always tricky until I found this digital gem - simple styling tips have saved my day on numerous occasions.
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Got practical advice on building a versatile wardrobe, loving it!
Real-life transformations, inspiring.
The transformation stories are amazing; seeing someone go from basic casual wear to sporting Puma-inspired looks is truly inspiring!
The transformation stories in this guide are so inspiring! They've shown me how anyone can create a unique look with some guidance and creativity.
impressive
I'm a busy professional who struggled with casual wear, but this guide made it effortless for me.
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The AI prompts for wardrobe expansion are super handy. They've helped me create endless outfit possibilities with my gear - love it!
Fashion-forward guide, love it
This digital guide is the ultimate styling companion. I've learned how to avoid common fashion pitfalls and now feel more confident in my everyday outfits.
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From foundations of iconic aesthetics to building confident everyday outfits, there’s something valuable in here for everyone interested in sports-casual attire!
Effortless style upgrade!
The transformation stories inside are just wow! They motivated me to create endless outfit possibilities.
recommend
The real-life case stories are so inspiring, they really pushed me to redefine my own style. Five stars from me!
As a busy professional, finding versatile yet stylish clothing options is crucial for me. This guide provided all the necessary advice on building such a wardrobe.
What sets this apart from other guides is its modern approach to styling - tech-driven yet practical advice anyone can follow, whether you're a student or working professional like myself.
Solid introduction to sporty casual style with Puma focus but advanced fashion lovers might want deeper layering ideas than included
The real-life style stories are super inspiring 😍
Finally, a digital guide that helps avoid common fashion mistakes – this one’s been a real lifesaver for me!
Packed with practical advice👍
What a great guide! It's helped me understand the core elements of casual identity and build stylish everyday looks.
This guide helped me avoid fashion blunders.
I'm a busy professional and don't have time to constantly update my wardrobe. This guide showed me how to mix and match pieces for endless outfit possibilities using what I already own! Plus, it’s helped me avoid common fashion mistakes which has been super helpful.
Say goodbye to guesswork.
No more guesswork in achieving that sporty chic look 👌
Never thought I'd say this, but thanks to this amazing digital guide, styling has become my favorite part of the day!
Fashion-forward yet laid-back - exactly what I needed. This one's going in my bookmarks!
This guide taught me how to combine sport and casual effortlessly - no more fashion blunders for me!
Confidence booster for sure!💪
Using AI prompts for outfit planning has revolutionized my wardrobe game. A tech-driven approach to styling that's both modern and practical!
Learned to mix and match with ease, endless possibilities now.
wow
Loved how this guide demystified sporty chic for me, I can now confidently mix and match my outfits!
Who knew blending sportswear with everyday looks could be so effortless? Kudos to this amazing digital guide!
A must-have for any fashion enthusiast like me
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Diverse outfit possibilities unlocked!
All I can say is wow! The tips in this guide have transformed my look completely - now I feel confident and stylish every day.
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