SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this guide on understanding buyer psychology! The part about product-level triggers is super helpful. Learned a lot about design, comfort, and value positioning in decision making. Also enjoyed reading real stories from customers like Daniel and Elena.
Tailored AI prompts for crafting high-converting messages? Yes please!
Unlocked the secrets of emotional appeal, sales skyrocketed! 🚀
amazing
If you want to connect emotionally with buyers and improve conversions, this is THE GUIDE! Plus, who doesn't love learning more about their favorite brands?
Real buyer stories helped me understand customer loyalty shifts. Insightful!
I liked how the guide explains the emotional reasons people buy Puma products. The real buyer stories were interesting and relatable. I just wish a few sections went deeper into advanced strategies for experienced marketers
Daniel and Elena's story was an eye-opener 😮
stellar⭐⭐⭐⭐⭐
What I loved most about this guide? It’s all about understanding your customers. From design triggers to value positioning, it teaches you how to convert interest into purchase
Real buyer stories made me rethink my marketing approach.
Downloaded this digital guide and it's a goldmine! Real buyer stories helped me understand the emotional triggers behind purchases, super useful!
As an eCommerce business owner, I found the product-level triggers section incredibly useful. Understanding how design, comfort, and value positioning can convert interest into actual sales has transformed my approach to selling
fantastic
Learning about design and comfort factors was really beneficial for conversions
The real buyer stories were super engaging - hearing about Daniel and Elena made the content relatable and helped me understand the emotional side of purchases.
Dived deep into Puma's psychological drivers, crafted better marketing messages.
The real buyer stories are so relatable! Reading about Daniel and Elena's purchasing experiences really helped me understand the emotional connections that drive consumers' decisions. This is more than just a guide, it’s like stepping inside the mind of your customer 👀
👍✨🔥
As someone who's always been intrigued by the psychology of purchases, this download was super insightful. Real buyer stories like Daniel's and Elena's provided great examples of emotion-driven purchases.
The tailored prompts in this guide are fantastic, they've really helped with understanding buyer psychology
The AI prompts are simply brilliant for crafting messages!
The case studies are gold mines for improving conversions. Very practical benefits gained.
recommend
Dived into this amazing resource and found out how identity expression and social proof shape customer base. Truly insightful!
Great tool for understanding customer motivations - improved my marketing strategy👍
Great guide, wanted deeper strategies
This guide is packed with actionable insights on what drives people to choose certain products. It’s not just about design or comfort—it’s about smart value positioning too!
😊👌
This guide's focus on emotional triggers is unique and effective
I'm blown away by the level of detail in this guide. It's not just theoretical stuff but practical insights from real buyer stories like Daniel and Elena who shifted their loyalty or made emotion-driven purchases. This has given me a new perspective on how to convert interest into sales.
The AI prompts are a lifesaver for crafting engaging messages.
Digging into identity expression, social proof...wow! It’s all there in this guide
Just got this guide and it's honestly mind-blowing! It walks you through the emotional drivers behind purchases, like how Puma aligns with lifestyle and identity. Plus, it shows how social proof shapes their customer base. Really insightful stuff!
superb!
This is not just a guide, it's an AI-powered tool for crafting high-converting marketing messages based on buyer psychology. Now that's smart!
Smart marketing breakdown, somewhat basic
The AI prompts included were an unexpected bonus! They've been instrumental in helping me understand buyer psychology better and craft high-converting marketing messages that connect emotionally with my customers. Plus I can use them anytime for any situation - pretty cool if you ask me
Unlocked the secrets of emotional appeal, boosted my sales strategy! 🚀
perfect
A must-have for anyone in fashion or retail looking to boost sales. It dives deep into what motivates buyers, which is invaluable info if you're trying to move product.
This guide helped improve conversions - highly recommended 👍👍👍
A must-have if you're looking to improve your sales strategy! With product-level triggers and real-life customer experiences, turning interest into actual sales has never been easier
This guide is a goldmine for anyone in the fashion or marketing industry. It's packed with valuable insights into what drives customers to choose this brand over others. The emotional drivers, lifestyle alignment, and social proof sections were particularly eye-opening!
ok
Loved the real buyer stories, felt very relatable and authentic.
Lifestyle alignment understanding? Check. Social proof insights? Double check!
Learnt how design and comfort convert interest into purchase - smart value positioning indeed.
I've read many consumer guides but none as focused as this one. Its exclusive concentration on one brand provides detailed insights that can help tailor your strategies precisely.
outstanding!
puma's smart value positioning is a lesson in itself.
This is not your average consumer psychology guide. It gave me actionable insights on purchase motivation - a total win for my sales strategy.
I bought this guide hoping to better understand the psychology behind Puma purchases, and it mostly delivered. The explanations about identity expression and lifestyle alignment were particularly interesting. I also appreciated the real buyer stories because they made the concepts feel more grounded and practical. My only complaint is that a few sections repeat similar ideas about emotional triggers, so it sometimes feels longer than necessary. Still, it gave me several useful perspectives for improving marketing messaging
This guide was a revelation in understanding lifestyle alignment and identity expression in purchases.
lovely
Boosted my sales with these psychological insights, truly enlightening!
This download was worth every penny - I learned so much about design, comfort, and value positioning that influence buying decisions.
The focus on Puma-specific purchase motivation sets this guide apart from others I've read before. The case studies were particularly helpful in understanding emotional triggers behind successful buys.
I've gained so much insight from this guide - it dives deep into motivations behind purchasing decisions. Plus, AI prompts are a unique touch for understanding buyer psychology even better.
delightful
Just finished reading this guide and it's a revelation! It dives deep into the psychology of why people are drawn to these products. The part about identity expression, lifestyle alignment, and social proof was eye-opening. Helped me understand how important they are in shaping customer base.
Totally recommend getting this if you're in retail or marketing industry, it's been great for boosting my sales 😊
I'm impressed by the depth of insights in this guide - especially those related to psychological drivers behind purchases 🧠💡It's helped me craft better marketing messages using AI prompts tailored specifically for boosting purchase motivation
brilliant
I love how this guide includes AI prompts for crafting high-converting marketing messages. It’s like having a personal tutor guiding you on how to connect emotionally with buyers and improve conversions
Wow, just wow! This guide has everything: from product-level triggers to AI prompts. My conversion rates are soaring
Smart marketing breakdown, somewhat basic
awesome!