SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the neutral color guide, effortless style for every day! 😍
Love this guide! It's helped simplify my wardrobe and now I'm rocking the neutral color look effortlessly. 👌
Just downloaded this digital playbook and I'm beyond excited. It's like having a personal stylist in my pocket! The neutral color styling guide is super helpful for putting together effortless streetwear looks. No more standing in front of the wardrobe, wondering what to wear. Now, it's just mix and match from the checklist - easy peasy!
Just downloaded this playbook, and it's a must-have for effortless streetwear looks. The neutral color styling tips are on point!
Just downloaded this playbook and I'm already in love! The neutral color guide is super helpful for someone like me who has always been a bit color-challenged. It's made putting together my daily outfits so much easier, and I've so many compliments on new 'effortless' style. Plus, it's digital so I can access it anytime, anywhere - perfect for last-minute outfit checks!
Love this digital guide! It's made styling so easy. No more morning outfit stress, just effortless chic looks every day.
Styling made effortless, love it!
I’ve never really been into fashion or anything but this styling checklist has helped me step up my game big time. Now even I can put together some solid streetwear looks without breaking a sweat. It’s all about the neutrals baby! 😎
Transformed my streetwear game, this guide's a must-have!
This little gem of a download was exactly what i needed to revamp my wardrobe. no more standing in front of the closet wondering what goes with what now that i have these easy-to-follow guidelines at hand.
This digital download has transformed my wardrobe and streetwear game.
So glad I got this! It's made planning my capsule wardrobe super easy. Love the neutral palette guide.
perfect for my capsule wardrobe.
Love the neutral color playbook! It's made my morning routine so much easier, no more stressing over what to wear.
Love the effortless streetwear looks!
Can we talk about how much time this has saved me? Seriously, my morning routine used to be a struggle but now I have all these outfit ideas ready to go. The capsule wardrobe section is an absolute lifesaver too – so many versatile pieces that can be styled multiple ways.
Streetwear made simple. This playbook is a must-have.
Digital download, so convenient.👍
I liked how straightforward everything was. It helped me think differently about pairing neutral sneakers with the rest of my wardrobe, especially with layering tones like gray and beige. I probably would have liked a few more visual examples, but the advice itself is solid and easy to apply.
Such a great resource for streetwear styling. I've been getting compliments left and right!
my streetwear game's leveled up.
This is a lifesaver for building my capsule wardrobe. Every piece now has a purpose and matches perfectly.
The styling checklist is so helpful, I'm finally confident in my looks!
So happy with this styling checklist! Not only does it provide clear guidance on how to create effortless streetwear looks using neutral colors, but also serves as an excellent foundation for building a capsule wardrobe which saves space and money too!! 👍👍
Loving the neutral styling tips. My wardrobe's never looked better.
This styling checklist rocks.
Perfect for effortless chic looks. Seriously, get it now.
If you're looking to simplify your life and still look good doing it then this is definitely worth checking out 100%. The focus on neutral colors makes everything mix-and-matchable; plus being digital means its always right there when you need inspiration.
Personalized style guide, big win.
this guide is a lifesaver. really helped me elevate my streetwear game👌
The digital download was quick and easy. Now creating chic streetwear styles has become a breeze thanks to the detailed styling checklist.
I've always been into fashion but sometimes found it hard to put together cohesive outfits. This guide makes it simple though with its focus on neutral colors which are so easy to pair up. Plus, they're timeless - never going out of style!
I've found getting dressed every morning stress-free since downloading this playbook - no more I have nothing to wear moments! And best part? My clothes shopping trips are way less chaotic now that I know exactly what works for me.
this download has upped my style quotient, highly recommend!
A clean and practical guide if you’re into minimalist streetwear. The checklist style makes it very easy to follow and I’ve already used a couple of the suggestions when putting together outfits. It’s not a super long read, so if you’re expecting a huge ebook you might be surprised, but for quick styling guidance it works well.
Streetwear has never been easier with this playbook. I feel like a fashion guru without the effort!
So impressed with this styling checklist. It has truly simplified getting dressed for the day and boosted my confidence!
Transformed my fashion game!
Digital download was quick and easy, love these capsule looks.
I was always confused about how to style neutrals, but not anymore. This playbook is awesome!
Bought it on a whim and wow! Capsule wardrobe sorted.
This digital download has seriously upgraded my fashion game. Neutral colors have never looked better on me.
Makes dressing up fun.
Dressing stylishly has never been easier thanks to this playbook! My outfits are now effortlessly chic and cohesive.
If anyone else struggles with 'I have nothing to wear' syndrome even when their closet is bursting at the seams (like me) then trust me you need this guide in your life 😂 It has seriously streamlined my dressing process and made getting ready fun again!
Picked up some amazing tips from this guide, especially love the capsule wardrobe advice.
I've always struggled with neutrals but not anymore thanks to this guide!
This digital download was worth every penny - it took all the guesswork out of creating trendy looks with neutrals!
Absolutely adore this styling checklist. Neutral colors have never been easier to play with.
The best part? All the unique combinations it suggests using what I already own 👌
Takes all guesswork out of looking stylish every day. Love it!
This is a nice little checklist for anyone who likes neutral outfits and sneakers. The tips about socks, accessories, and layering textures were helpful. I think beginners will probably get the most out of it. I may have rushed through it too quickly because it’s pretty concise, but overall it still gave me a few ideas I hadn’t considered.
The most practical styling tool I've ever used - it’s made effortless chic achievable for me.
Absolutely recommend it to anyone looking to revamp their style with neutrals - the ideas are fresh and unique 👌