SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shopping has never been easier. This guide is a real lifesaver! It's packed with tips and tricks that have made my shopping experience so much better. I've found that the checklist format really helps me stay organized and focused while I'm out at the stores. Plus, it's super easy to follow - no complicated jargon or confusing instructions here folks just straightforward advice that works 😊.
Love this guide! It's made shopping so much easier. The tips are super helpful and practical.
Smart shopping, simplified!
Love this guide! It's like having a personal shopper. Found the best deals and saved so much time.
Wow, just wow! This guide is a lifesaver. Shopping has never been easier or more efficient.
Shopping just got a whole lot smarter, love the guide's practical tips!
Just finished my shopping spree and I have to say, this guide is a lifesaver. It's like having your own personal shopper, but better! The guide doesn't just tell you what to buy; it teaches you how to shop smarter. You'll learn how to assess quality, fit, and style so that every purchase feels like a win. Plus, the tips on deciphering sale tags? Pure gold! 😍
this guide made my shopping experience so much easier. 👍
This checklist is a lifesaver, made shopping less stressful and more fun!
I love how this guide makes shopping so simple and straightforward. No more wandering aimlessly around the store!
This guide was an eye-opener for me. I used to dread shopping because I never knew what would work for me or if I was getting good value for money. Now with this checklist in hand, not only do I feel more confident about my purchases but also enjoy the whole process of shopping much more.
Love the smart shopping tips, definitely a lifesaver!
Love this guide! Made shopping so much easier. Found the perfect pair on my first try, thanks to their sizing tips.
Whoever said 'knowledge is power' must've had this guide in mind! It's packed full of useful info that will save you time and money while making sure you get exactly what you need from your visit at the store. And trust me when i say its easy peasy lemon squeezy🍋!
Shopping has never been simpler thanks to this handy guide. No more aimless wandering around stores for me!
this checklist is a lifesaver 🙌 no more guessing sizes or styles, everything's there!
This checklist really helped me focus on what I wanted to buy, and avoid impulse purchases. A must-have for any shopper!
I used to dread going shoe shopping but not anymore thanks to this brilliant guide. The best part? It doesn't only apply to shoes; you can use these principles for all your shopping needs! My favorite tip from the guide was about being an informed consumer knowing what you want before stepping foot into a store saves so much time and stress 🙌.
made my experience so much better.
Helpful guide, great finds.
Who knew shopping could be this easy? This guide's amazing, helped me find exactly what I needed.
This is my go-to when I need a quick refresher before hitting the shops. Keeps everything streamlined and efficient.
Great guide for anyone trying to shop smarter for New Balance shoes. I appreciate the step-by-step in-store tips and the online shopping strategy. The $100 voucher tip is a fun bonus, though I haven’t used it yet because I haven’t fully committed to starting the side hustle. Minor quibble, but it doesn’t take away from the value of the checklist.
Used the guide for my last purchase and it was spot on. The fit and comfort advice were super helpful.
Easy and efficient shopping👍
Finally, a way to make shopping less stressful! This guide really does help you shop smarter.
such an insightful guide, made my experience so much better 👍
This guide right here is like having a personal shopper in your pocket. It covers everything: from planning your trip, knowing where to look, how many items you should try on, even down to when it’s best time of day for deals! All wrapped up in simple language with some humor thrown in too... because who said shopping had be dull? 😉
Never knew shopping could be this strategic, kudos to the checklist.
Used this while shopping yesterday. Made my experience smoother than ever before!
I used to dread going shoe shopping but now it's actually enjoyable thanks to this amazing checklist 🙌
Finding the right pair used to be a chore but not anymore with this guide. It really helps you shop smarter.
This ain't just another boring checklist folks; it’s an education in smart consumerism wrapped up into neat little points that are super easy-to-follow even if youre new at this stuff (like yours truly). So go ahead give it a try...you won’t regret it!
The checklist really helped me shop smarter and saved time.
Wish I'd found this sooner! The style suggestions are great and made choosing so much simpler.
My shopping experience has improved tenfold with this guide. It's easy to follow and incredibly helpful.
wish I knew this guide earlier 😅
If there was such thing as 'shopping smarter', then this ultimate checklist would be its bible! What stood out most were practical bits on getting value for money – those alone are worth their weight in gold 💰💰💰 Also loved how they touched upon importance of trying things on properly... something we often forget amidst excitement of new purchases!
Absolutely adore how straightforward yet comprehensive this guide is. Makes for an effortless shopping experience every time!
Really liked this checklist! The AI suggestions were a nice touch, and it definitely helped me plan my store visits so I didn’t get overwhelmed. The only small drawback is that the formatting was a little dense in places, so I had to read through some sections twice. Still, it’s very practical and worth the download.
Time and money saver, honestly.
The tips in this guide are spot-on! They've made my shopping trips much smoother and less stressful.
The ultimate tool for smart shoppers - saves you money and time. Highly recommended.
I found the benefit points extremely useful in making decisions.
I was skeptical at first, but now I can't imagine shopping without it. Truly a fantastic tool for smarter buying decisions.
this checklist is a lifesaver.
Their care instructions have been game-changing; my shoes look brand new even after months of use!
This is a gem. It's concise yet packed with valuable info.
Never thought i'd say this but i actually enjoy shopping now thanks 2 this handy dandy guide 🛍️👏 Not gonna lie though.. took me awhile 2 get used 2 using checklists (always been more impulsive) But once u see benefits firsthand?? trust me u won't go back!! So yeah if ur looking 4 ways 2 make shopping less of a chore and more fun, definitely check this out 🙌
Talk about leveling up your shopping game - this guide nails it!
Finding shoes got way easier!
This checklist is amazing. It takes all the guesswork out of shopping, making it easy and enjoyable again.
Shopping has never been easier thanks to this brilliant guide!
This ultimate guide takes all the guesswork out of shopping - no more second guessing or buyer's remorse here!
I'm not much of a shopper but this guide changed that for me. Shopping has never been easier or quicker!
Made my shopping experience smoother than ever before - kudos to the team.
This checklist is really helpful for planning my shopping trips. I liked the tips on trying shoes in-store and comparing sizes—it definitely made me more confident in my choices. My only gripe is that I didn’t get through all the online AI features because I didn’t spend enough time exploring them. Honestly, that’s on me, but it kept me from using the guide to its full potential.
this one’s great! it turned my stress-filled shopping into an enjoyable adventure 😊
The ultimate tool for smart shoppers - can't recommend enough.