SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The StyleCred checklist is on point, identified all the latest trends in my sneakers.
Inspirational.
I've been a sneaker enthusiast for years and have always struggled to figure out whether my kicks are more sporty or stylish. This checklist guide has made it so easy! I just tick off the features and voila, I know exactly where my sneakers stand in the sport vs fashion debate. The Performance DNA Checklist and StyleCred Checklist are particularly helpful.
Decoding sneakers has never been easier, this guide simplifies it all!
As a reseller, the opportunity radar section has been invaluable. Learning which models have higher resale value and what drives repeat buyers... priceless info right there!
i'm not really a sneakerhead nor am i into sports that much but hey, everyone loves good-looking comfortable shoes right? got myself some new balances recently and decided to give this checklist a try...best decision ever! learned so much about these iconic kicks.
This download was easy to follow - just tick off features to find out if your shoes lean more towards sport or style. No confusion at all!
This guide helped me understand the hybrid power of my shoes. Sport and fashion in perfect harmony!
Selling tips for entrepreneurs are insightful and practical - increased my sales!
⭐️⭐️⭐️⭐️⭐️
as an entrepreneur selling sneakers online, finding out which models have higher resale value has never been easier thanks to this guide. plus it gives great tips on how buyers think based on their preferences - pretty cool stuff if you ask me!
this is an easy-to-follow layout with clear insights. just tick off features to evaluate your sneaker’s identity; it's that simple! plus, whether you're all about performance metrics, aesthetics, or a mix of both like me...this guide has got you covered
i've always been into both sports and fashion, so finding a balance between performance and style is crucial for me. this guide helped me understand how my favorite pair can strike that perfect blend. it even gave me insights on which models have higher resale value - great news if you're thinking of selling yours in today's market!
who knew a simple checklist could be so insightful? as someone who's passionate about both sports and fashion, i found this guide incredibly helpful in determining where my new balance kicks stand on the spectrum. now, i can confidently say whether they lean towards performance or style.
The layout is so easy to follow, checking off features felt like fun😀
If you're into sneakers or just curious about them this guide's got you covered
I would have liked a few real sneaker scenarios.
👌
The guide moves quickly through some topics.
the hybrid power evaluation part is hands down my favorite feature of this digital download. discovering how your shoes strike that perfect balance between sport and style - mind-blowing!
Satisfying!
I'm definitely more of a hybrid buyer and with this guide's help, I've found out that most of my shoes fall into that category too. So cool how it evaluates both sporty and stylish features.
Might feel too basic for experienced sneakerheads.
As someone who sells sneakers in today's market, this guide has given me some really insightful tips. It’s helped me identify which models have higher resale value and what features drive repeat buyers. Plus I can now confidently tell if a pair leans more towards sport or fashion.
Uncovered my kicks' true identity with this checklist, sport or style? A mystery no more.
after downloading this guide, i was immediately able to identify my sneakers. it's a super simple checklist that helps you figure out whether your kicks are designed for the track or the catwalk. no more confusion about what features make them sporty or stylish! now i know exactly why I chose these shoes and where they shine best.
Decoding my kicks has never been easier! This checklist is a treasure trove of information, helping me understand whether my sneakers are made for performance or style. The layout is simple and easy to follow - just check off the features and voila, you know your sneaker's identity!
Some explanations could be expanded slightly.
The performance DNA checklist is a revelation, understood my kicks better.
What surprised me most about this guide was its depth - from material choices to silhouette styles, everything you could possibly want to know about New Balance sneakers is covered here.
I wished the guide explored materials a bit deeper.
Necessary
This isn't your typical general guide that gives vague information. It dives deep into specifics like material choices and silhouette details to help you truly decode your shoes' identity. And it does all this with an easy-to-follow layout that makes evaluating your sneakers feel less like work and more like fun 👟🔍
The guide could have gone much deeper into sneaker design factors.
The buyer mindset check was a revelation! I'm definitely a hybrid purchaser.
so here's what happened: I downloaded the guide, went through it with my collection of new balance shoes...and voila! clear insights about each pair right there in front of me. no more guessing games about which models are designed for performance or style.
Sport first signal features were easy to spot thanks to this handy guide. Perfect for runners out there!
ok
The stylecred checklist is my favorite part of the guide. It helps me identify whether my sneakers are on trend or not, which is perfect for someone who cares about fashion as much as I do.
this guide is a true gem. i've been into sneakers for years but always struggled with understanding their true identity, whether they're more sporty or fashionable. this checklist cleared up all my confusion and made it super easy to identify the features that matter.
💞
As someone who buys sneakers both for running and for making a style statement, this guide is perfect. It's helped me understand what kind of buyer I am - turns out, I'm a hybrid buyer who enjoys a mix of performance metrics and aesthetics! Plus, the tips on selling sneakers in today's market have given me some great insights into which models might fetch higher resale value.
Detailed breakdown from material to silhouette - no stone left unturned indeed.
Found it super useful for determining resale value. Great tool for sneaker resellers like myself.
Recommend
Insights into what drives repeat buyers - invaluable info for any seller or entrepreneur.
The order of some points could be slightly clearer.
This isn't your average guide; it dives deep into specifics that other guides miss out on! From material choices to silhouette details, it leaves no stone unturned. And the best part? It works perfectly for anyone passionate about sneakers like myself So if you're wondering about the sport vs fashion image of your kicks, don’t wait any longer – grab this guide right away!
Some parts felt a bit surface-level.
i was skeptical at first but wow! the layout of this guide is so user-friendly and straightforward. just ticking off features to evaluate your shoes' identity - brilliant idea!
Just downloaded this digital guide and it's super informative! It’s like having a personal sneaker expert in your pocket. The performance DNA checklist is so detailed, I now know exactly what to look for when buying sport-first kicks.