SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I used to struggle when trying to coordinate colors between my outfit and sneakers, but not anymore! This checklist simplified everything for me - identifying the palette of my shoes, experimenting with new combinations...it's all there!
Ever since I started using this checklist, my sneaker style has been on point! It's really helped me match my kicks with my outfits.
awesome
Love how it helps me match my kicks without feeling overdone. Perfect balance of style and comfort.
This guide has made me realize that styling your sneakers isn't as daunting as it seems. It’s all about understanding color theory and applying it wisely.
Maximizing my sneaker collection while staying true to myself - couldn't ask for more!
No more color matching stress.
It's amazing how a simple checklist can make such a huge difference. My outfits have never looked better paired with my sneakers!
This guide is an outfit lifesaver!
Stepped up my casual look game with this checklist, it's a must-have!
This guide is a lifesaver for any fashion enthusiast. Matching sneakers with outfits has never been easier!
This guide is perfect for anyone looking to enhance their casual looks.
Stepping up my style game has never been easier with this checklist! It's a must-have for any sneakerhead or fashion enthusiast. The tips and tricks are easy to follow and can be adapted to suit anyone's personal style. I love how it guides me in matching my outfits with my sneakers, whether I want them to match or contrast.
This digital download was exactly what I needed! Now, every time I step out, people compliment me on how well coordinated my outfit is.
New color combos? Yes, please! Experimenting has never been more fun 😊
The best part? You get instant results! I was able to apply what I learned immediately and noticed a significant improvement in my outfit coordination.
No more guesswork when coordinating outfits, thanks to this amazing guide 🙌
This isn't just theory; it teaches you how to apply color coordination in real-life situations.
Absolutely love how detailed yet practical this color matching checklist is. My New Balance sneakers have never looked better!
This isn't just theory, it’s actionable steps for real-life situations - exactly what I needed.
If there's one thing that stands out about this color matching checklist - it’s its simplicity and effectiveness! Kudos to whoever came up with such a brilliant idea!!
My casual looks have significantly improved ever since I started using the tips from this guide. Highly recommend it if you're looking to elevate your sneaker style.
wow
Newbies like myself have benefited greatly from this guide as well as seasoned pros who are looking at elevating their sneaker style game even further. Every time now, creating effortlessly stylish outfits comes naturally thanks to this awesome resource 😎
I've never been more confident about my outfits since I started using this checklist. It's that good!
If you're looking for practical, easy-to-follow advice on how to match your kicks with your clothes, look no further. This guide is perfect!
Say goodbye to outfit dilemmas and hello to confident ensembles!
No more outfit dilemmas for me! This is the ultimate solution for sneakerheads like myself who want to maximize their collection while staying true to personal style
ok
Love the concept of a New Balance color matching checklist. It genuinely helped me think about outfits differently. My only gripe is that some palette suggestions feel a little safe, and I would have enjoyed a few bolder combinations though.
Whether you're new or old in the world of fashion, this checklist will help you create effortlessly stylish ensembles that showcase your favorite kicks beautifully.
New to styling? This helps a lot.
this isn't just theory—it’s actionable steps that work wonders! i'm loving all the new combos i'm trying out.
A simple yet effective way to elevate your sneaker style. Love it.
Maximized my sneaker collection, yes!
I'm heading out in style thanks to the color matching tips from this checklist.
Stepped up my style game with this checklist, a must-have for sneakerheads!
Outfit dilemmas? Gone with this checklist.
Never thought identifying my sneaker palette could be so helpful until I downloaded this guide. It's now an essential part of putting together any outfit for me.
satisfactory
This digital download is perfect for us sneakerheads. Say goodbye to outfit dilemmas!
I've always struggled to coordinate colors in my outfit but this checklist makes it so simple and fun!
Style game leveled up! 👟👌
Actionable steps, real results. Love it!
Finally an easy-to-follow format that's practical and actionable - just what I needed.
Really helpful for coordinating my New Balance pairs, though I wish it included more seasonal outfit examples maybe for variety.
If you're new or pro at sneaker styling, this guide helps create effortlessly stylish outfits every time ✨✨
An ultimate solution for those passionate about styling sneakers but need guidance 💯
What sets this checklist apart from others is its practicality: it’s not just theory - it’s actionable steps you can apply immediately! You don't only learn about color theory—you learn how to actually apply it in real-life situations.
The tips and tricks are adaptable and really help me express my personal style 👍
A must-have resource for anyone who wants their New Balance sneakers always looking polished and intentional without feeling overdone 😍
The tips in this guide are so adaptable! It matches every personal style out there.
Loving how polished and intentional my outfits look now. Highly recommend!
Sneaker palette identification made easy.
Simple checklist that made outfit planning easier, but a few color matching tips felt slightly repetitive in later sections overall.
I've always been passionate about fashion but this checklist adds an extra layer of sophistication to my style.
recommend
I've found this digital download incredibly useful in enhancing both casual looks and snazzier ensembles alike. No more outfit dilemmas, just confident, stylish dressing that showcases your favorite footwear.
Gone are the days when I used to fret over which colors go together. This guide takes all the guesswork out of styling!
If you love your sneakers as much as I do, then you need this guide. Trust me on that one.
The step-by-step format of the guide made it super easy to follow and apply to real-life situations.
This guide is perfect for those passionate about styling their kicks but need some guidance on color coordination. It’s helped me maximize the use of my sneaker collection while staying true to my own unique look. Now every outfit feels polished and intentional!