SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Trustworthy guide, safe shopping!
Super helpful guide! It made online shopping a breeze. Trust is essential and this guide nailed it.
Love this guide! It's like having a personal shopper, but online. Learned so much about safe shopping.
this guide has been a lifesaver for me! i was always skeptical about online shopping, but after reading it, my perspective completely changed. the safety tips are so easy to understand and apply. now i can shop without any worries 😄
Never felt so safe shopping online, thanks to this guide. The trust-building tips are top-notch!
Just finished reading this guide and wow, it's a breath of fresh air. It's not just about shopping safely online but also about building trust. The tips for recognizing legitimate products are spot on! I've been fooled before, but not anymore! This is the kind of stuff you don't think you need until something goes wrong. So glad I found it in time.
I've been shopping online for years and this guide still taught me something new. A must-read!
trust issues with online shopping? same here until i found this manual. it's like having your own personal security guard while you browse through those cool collections. plus, the insights on trust-building are gold 🙌
Trustworthy guide, shopping made easy!
The ultimate guide? More like the only guide you'll need for secure online transactions. Love it! 😍
This has been a real lifesaver for me! No more worrying about scams or frauds when buying kicks.
This guide really helped me build trust, can't recommend it enough!
This is the best thing since sliced bread for every thrifty shopper out there. Trust-building tips are spot on.
Solid tips for secure buys.
Used to be skeptical about online shopping, but not anymore. This resource is a lifesaver.
love how clear the instructions were, felt super safe shopping online after reading 😊
This is the ultimate tool for trust-building with online shopping. Highly recommend!
I must say that this guide is very comprehensive and easy to understand. The part where they explained how to check if a product is genuine was particularly useful as there are so many fakes out there these days. Also appreciated the step-by-step instructions on how to navigate through the website securely - really made me feel more confident when making purchases!
I've had such an amazing experience using these tips. They're straightforward, easy to understand, and super effective!
Love how it simplifies navigating online shopping safely.
Clear, easy-to-understand tips that helped me shop smarter and safer. I especially liked the chapters on common mistakes and security red flags. My only tiny gripe is that the guide assumes some familiarity with online shopping lingo, so beginners might need to read a couple of sections twice.
i've been an avid shopper for years and thought i knew all there is to know... boy, was I wrong! this book taught me new ways of navigating safely that never crossed my mind before.
love love LOVE this guide!! 😍 i'm always nervous when buying things online (especially clothes) because you never know what you're gonna get...but after reading this? total game changer! now i can shop with confidence knowing that my information will be safe AND that i'll be getting quality products every time 👌
personal experiences? enlightening and helpful
This guide's been great for building confidence in my purchases, truly the ultimate!
Been using this guide and it's amazing how much safer I feel. A must-read.
This has got to be one of the most helpful guides I've come across recently. It covers everything from spotting fake products to ensuring your personal data stays secure while shopping online - all critical aspects we often overlook or take for granted! Plus, it’s written in such an engaging way; didn’t feel like I was reading a manual at all!
Honestly, everyone needs this guide in their life. It's helped me avoid sketchy sites and stay safe while getting my gear.
safety first, stress less.
Super helpful guide, especially with all the scams these days. Made me feel more secure while shopping.
This manual really helped me navigate safely. It's truly the ultimate trust builder!
Felt so much safer after using this - a must for all shoppers.
So glad I found this! The trust-building advice is priceless. Shopping has never felt safer.
honestly didn't expect much from this guide at first glance but wow did it surpass my expectations! every point in building trust is explained in such detail yet very easy to grasp 👍
Fantastic resource for secure purchases online, really helps build trust.
feeling secure with this guide
I really liked how this guide walks you through securing your online shopping experience. It gave me more confidence clicking “buy” without second-guessing myself. The only small downside is that I wish the AI tool section had a few more step-by-step examples, but that’s just me being picky.
The ultimate tool for secure online shopping if you ask me. Can't stress enough how much it's improved my confidence!
navigating adidas? no sweat now.
Thanks to these tips, I'm no longer afraid of being duped online. Shopping has never felt safer!
This guide has made my online shopping experience so smooth and worry-free!
adidas? no problem now!
Avoided online shopping due to security fears, but this has changed everything for me - in the best way possible!
Absolutely amazing resource for anyone who shops online regularly - makes it easy to avoid pitfalls and stay safe.
Felt safer after reading this.
if you're someone who loves online shopping as much as I do then you need this guide ASAP! not only does it teach how to navigate safely but also helps build confidence in your transactions 💪😎
A game-changer? Nah... This is a LIFE CHANGER! Seriously though - best advice on web safety ever.
The first thing that struck me about this guide was its simplicity – no jargon or techy terms, just straightforward advice anyone could follow easily. But don’t let its simplicity fool ya; it packs quite a punch in terms of content value & usefulness! Particularly liked their emphasis on developing trust – something sorely needed in today’s e-commerce climate.
wow just wow..this isn't just another run-of-the-mill advice piece folks; its depth of information on safe navigation is immense and truly enlightening!
The tips in this guide are top-notch for building trust while shopping on my favorite site.
navigating online: mastered it.
The ultimate safety manual for internet shoppers - absolutely love it! Confidence level when buying: 💯
I've been using these techniques and they work wonders. Shopping has never been so secure!
I found this guide really informative and it definitely made me feel safer shopping online. The chapters on spotting fake websites and using AI tools were especially useful. My only complaint is that there’s a lot of detail packed in, and I felt a bit rushed trying to absorb it all at once. Probably more my problem than the guide’s!
Felt like I was walking through every step with an expert holding my hand, kudos to the author.
Been doing some late-night shopping lately and stumbled upon this gem 🌟 Never realized how much I didn't know about online safety until now! This guide is a lifesaver, providing practical tips on how to ensure you're getting the real deal and not some knockoff. Plus, it's super easy to follow along - even for someone as tech-challenged as me 😅