SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An indispensable guide for identifying counterfeit sneakers, with comprehensive details on stitching material quality.
A must-have resource that highlights importance of packaging and pricing in verifying authenticity. Perfect for parents shopping for their kids.
An resource for spotting counterfeit sneakers with ease.
Perfect resource for parents for kids or resale shoppers. If you've ever worried about being sc, this checklist will put your mind at ease.
Resale shopper's safeguard
An invaluable resource for identifying stitching and materials sneakers.Excellent guide to distinguishing real tags, logos, sole from fakes.
The section on packaging and pricing red flags was enlightening A great resource online marketplace buyers like myself.
Counterfeit demystified.
Essential for first-time buyers.
If you're an enthusiast or into resale shopping like me, thisaker authentication guide prove indispensable. From spotting vs fake signs to understanding anomalies - it all comprehensively! Definitely worth every penny.
This guide is absolute treasure for anyone who's ever been concerned about the authenticity of their sneakers It provides detailed instructions on how to scrutinize stitching, materials, and overall build quality, as well as how to logos, tags, and sole prints. There are also key design that can help reveal counterfeits at a glance. This has proven invaluable in myaker shopping experience.
This comprehensive guide a-have anyone who wants to ensure they're getting genuine products. It's packed with tips on how to inspect stitching, materials, and overall build quality. You'll be to the subtle differences that indicate whether you've got the real deal or a knock in your hands.
This guide is a treasure trove of knowledge for sneaker enthusiasts, teaching to spot counterfeit kicks through stitching, and more.
Perfect resale shopping companion
Avoid, confirm authenticity.
I found this download extremely useful when shopping for my' footwear online. It you how to use AI tools to confirm authenticity which is quite innovative and effective. This is definitely going to be my go-to resource moving.
Really helpful guide! I appreciated the section on logos and sole prints; it saved me from buying a counterfeit pair. My only small annoyance was that the digital download opened in a separate app, which felt a little clunky on my phone. Still, the info itself is top-notch.
The red flags mentioned in relation to packaging and pricing are eye. It's also great how it teaches you to use AI tools for authenticity.
Highly recommend this tool for using to confirm the authenticity of your purchases.
Helpful in using AI tools to confirm the genuineness of purchase.
Makes authenticity verification easy
As a first buyer, I found the tips about checking stitching materials highly useful. It's well the price!
Invaluable tool for authenticity checks
I appreciate how this digital download not only teaches what to look out for but also how to use AI tools for authentication.
Learn to discern authentic stitching materials and build quality effortlessly.
Master art recognizing genuine logos, tags and sole prints.
Digital authenticity assurance
One of my favorite parts of this was learning about identifying logos, tags, and sole prints The author clearly explains these key design details that can reveal counterfeits. Now I feel confident making purchases online at resale shops.
Not only does it cover physical inspection points but also introduces the of AI tools to confirm authenticity – a testament to its thoroughness! Whether're a resale shopper or someone concerned about being sc while buying sneakers this has got your back!
This guide is a must-have for anyone who ever been concerned about the authenticity of their sneakers. It thoroughly explains how to various aspects such as stitching, materials, and overall build quality. I was particularly impressed with the section on identifying counterfeit products through key design details. Highly recommended!
An essential tool sneaker enthusiasts, ensuring quality and authenticity.
Extremely helpful checklist highlighting packaging and pricing red while shopping in online marketplaces.
This is a solid resource for anyone nervous about getting scammed. I liked the checklist format—it makes comparing details quick and practical. The only minor issue was that some of the tips felt slightly obvious once you know them, but I guess that’s better than missing a fake pair!
As a first-time buyer these popular shoes this checklist guide has been in helping me verify logos, tags, and prints. The red flags for packaging and pricing were also very - saved me from potential scams! A definite thumbs up.
A must-have for resellers.
The sections on packaging and pricing red flags were particularly enlightening This information really potential buyers avoid scammed by unscrupulous trying to pass off fake goods as authentic ones.
This digital download is a must-have tool for resale shoppers that teaches key design elements revealingakes.
As someone who often shops online for footwear, I found checklist incredibly useful. The tips on spotting packaging and pricing red flags have saved me from scams multiple times now. Not only does it cover physical aspects like stitching and materials but also dives into digital tools one can use verify authenticity - something truly!
Unravels counterfeits effortlessly
Perfect resource for first-time buyers and parents. Learn spot discrepancies in logos, tags, and sole prints.
Detects bogus pricing and packaging.
A detailed look at design details that help reveal counterfeit products.
As an online shopper the tips on spotting counterfeit logos and tags have been invaluable. Also love the section about sole prints!
This comprehensive guide is an invaluable tool for both seasonedakerheads and first-time buyers. It offers detailed insights into how to scrutin stitching, materials, and build quality of a pair The guide also sheds light on key design details that reveal counterfeits.
The integration of AI tools in this guide makes it a standout choice for online marketplace shoppers genuine products.
This checklist is a must-have for spotting packaging pricing red flags.
I also appreciate the section on how to use AI tools for confirming authenticity - it brings sneaker authentication into the digital age! Whether you're an enthusiast or just shopping for kids' shoes, this checklist will as an invaluable resource.
parents shopping for their kids first-time buyers this digital download is invaluable. It provides insights into packaging and pricing red flags to watch for which can prevent you from falling to scams. You'll learn not what to look at but also what to look for when buying sneakers.
This checklist is definitely helpful for spotting fake pairs—I liked the clear steps and visuals. That said, I found myself double-checking some tips because a few of the details felt a bit too subtle for my untrained eye. It’s useful, but I probably needed more time to really internalize everything.
Packaging and savior.
This checklist guide doesn't simply teach; it empowers its users by providing them the necessary skills in distinguishing real versus fake when purchasing sneakers If you've ever worried about getting scammed searched for ways on how not be fooled by counterfeits then this product was made with you in mind.
This guide is a must-have for online marketplace buyers and resale shoppers alike.