SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just finished going through this guide and wow, it's a real eye-opener! the comfort of these shoes is unmatched. i used to have foot pain after long walks but now? nada, zilch, zero. they're so lightweight too; feels like walking on clouds. truly versatile footwear that can take you from the gym to a casual day out without skipping a beat.
Unmatched comfort, truly!
never thought shoes could be this comfy, it's like walking on clouds.
Hands down, the best comfort guide I've ever read. Learned a lot about wearability and versatility!
Never knew comfort till I read this guide, top-notch advice on wearability!
Got the book last week and it's been great! Really highlights the versatility of these kicks 👌
This guide is a must-read. It's transformed how I feel about athletic wear.
i've always been skeptical about guides like this one but boy was I wrong 😅. never knew how comfortable my feet could be until I read it! there's something for everyone here: runners, hikers or just everyday wearers like me 🙋♀️.
Felt like walking on clouds after trying out their tips! 🚀
wearability is top-notch 😊
A must-read for anyone who values comfort in their footwear. Totally changed my perspective.
i've always loved how comfy they are but never knew why until i read this guide.
wow...this comprehensive guide is a revelation! the versatility tips are spot-on 😍
I've always been curious about what makes certain sportswear so comfortable - this guide answered all my questions and then some! 😊 Loved how it explained each feature in detail without getting too technical or boring. Also appreciated the personal experiences shared throughout; they added an authentic touch 👌.
my fellow sneakerheads will understand when i say finding the right pair of kicks is no easy feat (pun intended). but this guide has made it simple for even novice shoppers to find their perfect match in terms of comfort and versatility 👌👟.
What a read! Really delves into the comfort aspect, explaining what makes these kicks so wearable. Loved it!
so versatile, worth every penny.
This is one comprehensive guide you don't want to miss out on if you're into comfy sports attire! Not only does it cover aspects like material type and fitting but also goes beyond surface level details with historical context as well as user testimonials from various walks of life. Quite an enjoyable read!
Feels like walking on clouds
Loved how it covered different aspects of comfort - from material to fit, top notch advice 👌
the versatility is top-notch! from workouts to casual outings, it's a perfect fit.
This guide really opened my eyes to the thought and technology that goes into Adidas shoes. The AI-driven recommendations were a nice touch. My only small complaint is that there’s so much information that I had to reread some parts to absorb everything—but that’s more on me than the guide!
The personal experiences shared in this guide really resonate with me. Worth every second spent reading it.
A standout resource for understanding comfort and versatility in sportswear. Highly recommend!
the guide is thorough and engaging. I now understand why they're my go-to for everyday wear👍.
This guide is a treasure trove for those seeking ultimate shoe comfort. Worth every second spent reading it.
wow just wow. the wearability factor here is off the charts!
This comprehensive guide was enlightening. It really shows you what makes them so wearable!
this guide isn't just informative - it's transformative! before reading, i thought all sneakers were pretty much the same when it came to comfort...boy was I wrong! each style has its unique benefits which are clearly explained making shopping so much easier!
A great read for any sports enthusiast who values comfort above everything else when choosing their gear 🙌🏼 This book delves deep into factors contributing to wearability while keeping things engaging with personal stories from real users...a rare combination indeed!
love how they go with everything in my wardrobe. talk about a fashion lifesaver 😍
The best part for me? Learning about all the different ways to wear 'em - so versatile!
Loving the wearability... top-notch 😎
This book? Eye-opening! Explains their versatility in such an easy to grasp manner.
Fantastic insights into maximizing comfort, didn't know what I was missing until now.
as someone who loves an active lifestyle and hates compromise between style and functionality, this guide was exactly what i needed 💯🔥. learned so much about why some pairs feel more comfortable than others and trust me folks these differences aren't minor at all!
I'm all about that cozy life now thanks to this comprehensive guide, no more sore feet!
If there's anything I love more than being comfortable during a workout, its understanding WHY my favorite pieces are so darn cozy! This guide did not disappoint- plenty of insights on design principles coupled with first-hand accounts make it a must-read for those who value function AND form in their active-wear choices 💯
I appreciated the actionable advice in this guide—especially the tips for getting the best fit and caring for shoes to maintain comfort. Some of the examples felt a bit specific to certain shoe models, so I had to adapt them to my own footwear, but overall it’s a solid resource for anyone who cares about comfort.
Feels like walking on clouds.
Their advice on versatility was spot-on! My shoes have never felt so adaptable before.
this guide opened my eyes to true comfort and style - amazing stuff.
they're a comfort revolution!
Reading about their unique comfort features was fascinating. Definitely made me appreciate mine more.
Never knew there was so much behind the comfort of my favorite shoes. This guide has been enlightening indeed!
Comfort and versatility? Checkmate!
the comfort level here is unmatched, trust me you won't regret investing in these.
I've always loved them for their wearability, but this comprehensive guide just took that love to another level.
Ever wondered why your go-to sports outfit feels like second skin? You'll find your answers (and much more!) in this detailed yet easy-to-digest guide filled with interesting facts, user perspectives and behind-the-scenes scoop on making wearable sportswear 🤓 Highly recommended!
A must-read if you want to understand why your feet feel like they're walking on clouds every time you slip them on😊
Loving the comprehensive breakdown of each feature, really helps me understand what I'm getting into.
who knew there's so much to learn about comfy kicks? an eye-opener indeed!
The author does a fantastic job highlighting the specifics of design contributing to unmatched comfort and adaptability.
wow! never had a pair that fits so well and feels light as air.
i'm telling ya, these are perfect for every occasion - work or workout 👌
I really enjoyed the depth of this guide—it explains the science behind Adidas’ comfort in a clear way and the real-life case studies were helpful. That said, I found some chapters a bit long and technical, which made it hard to get through in one sitting. Probably my fault for expecting a quicker read, but it’s definitely detailed if you have the patience.
definitely felt a difference after applying these tips - more comfortable than ever!
this isn't just about shoes; it's about embracing a lifestyle of comfort and flexibility.