SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide provides a practical approach to AI-driven size logic that's hard to beat
The chapter on 'Why Smart Sizing Matters More Than Ever' really resonated with me as an eCommerce manager dealing with high return rates due to sizing issues 😅 Definitely making every size recommendation smarter now!
Incredibly insightful! It doesn’t only teach how AI changes the sizing experience but also shows common mistakes to avoid during implementation
fascinating
If you're looking for ways to boost conversions and reduce returns, look no further! This guide has everything you need to know about intelligent size guidance systems
No more confusion about sizes - this guide makes everything clear as day..
Smart fit, smart buy!
Just finished reading this guide, and wow! It's packed with insights on AI-driven size logic. I've learned how to structure it effectively for my online store. The reduction in returns and boost in conversions are already noticeable.
I've learned so much about how to structure AI-driven size logic effectively from this resource. Can't recommend it enough!
Sizing uncertainties? Not anymore with these smart retail solutions. Love it!.
Makes building an AI-driven fit tool seem like child's play
Avoided so many returns.
Faster and smarter size recommendations have made online shopping a breeze for my customers 🙌
No more size uncertainty 👍
As a consultant developing smart retail solutions, understanding the financial impact of poor sizing decisions was an eye-opener for me. Plus avoiding costly mistakes? Priceless.
Best fit tech guide ever!
I've seen my return rates drop significantly after implementing these strategies.
The practical examples and strategies provided here are just fantastic – it's like having an expert consultant at your fingertips.
ok
Smart sizing has never been easier, this guide is a must!👍
Sizing made simple and effective.
The blend of technical insight with practical implementation makes this a valuable tool whether planning or optimizing an AI size recommendation system
A must for e-retailers.
Fits like a glove 😊
The financial impact of poor sizing decisions is something I understand now - thank you!
Practical, effective and easy to understand - a winning combination
Case studies are great but seeing one about AI Size Helper in action was enlightening! Noted some common mistakes to avoid too 👍
I've been struggling with high return rates due to sizing issues but after reading this, I feel confident in reducing those numbers significantly!
Confidence in every purchase.
I'm thrilled with the results after applying strategies from this guide - customer trust has increased as sizing uncertainty decreased!
satisfactory
I'm amazed by how much I learned about data modeling from this guide. Now, my customers' journey is smoother than ever before thanks to the AI Size Helper.
worthwhile
Loved the practical lessons! They’ve helped me avoid costly implementation mistakes while optimizing my eCommerce site
Reduced returns and improved conversions? Yes please! This guide delivers on its promise...
If you're looking to build a scalable roadmap for fit intelligence growth, this guide is for you!
Great AI sizing overview, but practical templates felt limited.
This resource provides prompt examples which can be adapted immediately into your own eCommerce platform- super helpful!
The prompt examples are easy to adapt and very effective 👌
recommend
The case study was an eye-opener, learned so much from it!
As a brand strategist, I found the focus on athletic footwear and apparel environments particularly useful. It's not just generic AI or UX resources
This guide is a lifesaver! It helped me understand the true financial impact of poor sizing decisions. A must-read for any eCommerce manager.
The hidden cost of size uncertainty was an eye-opener. This guide has certainly made every size recommendation smarter and faster.
Fit intelligence? Yes please!
Truly eye-opening! This guide takes you through every step to optimize your eCommerce strategy with smart sizing solutions.
Optimized my eCommerce strategy.
Boosted my online sales 😊
This resource is so unique! It blends technical insight with practical implementation perfectly. Now I can plan, build AND optimize an AI size recommendation system confidently.
I'm a UX/UI designer, always looking for ways to improve sizing experiences. This guide has been incredibly helpful - real-world application strategies have made implementation a breeze!
The blend of technical insight with practical implementation is just perfect!
The prompt examples provided were excellent - adapted them right away into my strategy. Also love that it provides steps for scaling fit intelligence growth 🚀
Made shopping less stressful
A one-stop solution to all your size recommendation problems. Highly recommended!
What caught my attention was the case study of AI Size Helper in action. Real-world applications make all the difference when learning new concepts.
ok
Makes sizing a breeze
This isn't just theory - it’s a comprehensive roadmap that walks you through creating an effective size recommendation system using cutting-edge technology!
An absolute treasure for UX/UI designers looking to improve sizing experiences 😊
Smart sizing, game-changer!
Applying the fit intelligence growth roadmap has given my business a major boost.
This guide offers more than just theory – it shows how data modeling can be used in real-world retail environments to reduce returns and improve conversions.
As a developer, I found this resource invaluable for building AI-driven fit tools. The clear size logic and fit rules are explained brilliantly!
A brilliant resource for eCommerce managers wanting better conversions
A great read for UX/UI designers aiming at improving user experience by integrating smarter fitting tools into their designs
No more return hassles!