SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a loyal Nike customer I found the insights into foot health and lifestyle choices in this eBook super helpful It even offers free tools that can help enhance your shopping experience Highly recommended
love it
love love love the free tools and ai prompts included! helped visualize my perfect pair before buying. no regrets here :)
I'm new to Nike but this guide made everything simple! From understanding their unique designs to using AI-powered prompts for visualizing my perfect pair before purchase...it's been a breeze 😎
Provides good insight into balancing comfort and style effectively.
Loved the part where it helps to avoid common mistakes while selecting shoes; saved me from potential blunders 😅
Loved the part about trending styles - it keeps you ahead of the curve!
nice!
This is not just another buying guide; it’s a comprehensive tool that helped me find my ideal pair of Nikes. Loved the part where they discuss trending styles for the season – kept me ahead of fashion trends without compromising comfort 👟👟
good
Really enjoyed the guide! It helped me understand how Nike blends comfort with style in their designs👍
I found the section on trending styles this season very useful. Now I'm always in vogue 😎
I'm all about style and this guide showed me how to achieve a bold look without sacrificing comfort, so cool!
Nike’s hybrid models are where it's at! This eBook introduced me to options that merge comfort with high-fashion style seamlessly
Been hunting for the perfect sneaker and this guide is a gem! It breaks down Nike's design philosophy in an easy-to-understand way. Now I know how to balance comfort with style - it's all about knowing your priorities. The section on hybrid models was particularly helpful!
I was skeptical at first, but the tips on balancing comfort and style really came through for me!
Great resource for choosing the right sneakers, loved how they break down Nike’s design philosophy 👌
Good advice, but some sections feel a bit repetitive.
This eBook was a lifesaver! The insights into foot health were eye-opening and helped me make an informed choice.
This ebook really gets you thinking about your priorities when choosing a sneaker - casual, active or trendy?
recommend
Love how it shows you can be stylish and comfortable at the same time. Fashion meets function indeed.
I've always struggled with finding comfortable yet stylish shoes. This guide solved that problem for me.
If you love staying trendy while also prioritising comfort then look no further than this guide The analysis of Nike's tech behind comfortable yet stylish shoes was sooo enlightening Definitely worth checking out guys
ok
the guidelines are easy-to-follow which made navigating through nike’s extensive collection a breeze.
wow, didn't know there were hybrid models that combine high-fashion style with comfort till i read this book! game-changer for sneakerheads.
The case study of running shoes that feel like clouds? Amazing! The perfect blend of comfort and performance.
Loved using their free tools for sneaker research. Made shopping much easier and more fun!
Never thought I'd find such an informative piece about sneakers online! If you're struggling with finding the right fit like I did, then give this eBook a go - it provides actionable tips plus ways to track wear experience for future purchases 👍
worth it.
Nike's hybrid models are a revelation! Best of both worlds: comfort and high-fashion style!
The case studies are super helpful, felt like I was walking on clouds just reading about them 🙌
what a revelation! this ebook is packed with expert advice on how to balance comfort and style in sneakers. truly an eye-opener, especially the part about nike's design philosophy.
An awesome resource for athletes looking to level up their footwear game without sacrificing style or comfort
The tech breakdown behind the shoes is amazing! Really helps you understand why comfort should come first.
I love how detailed the guide is, though the section on fashion trends felt a bit too generalized for me.
The tech behind the shoes section was eye-opening, never knew so much went into making sneakers comfy!
This guide is perfect for any sneaker enthusiast The easy-to-follow guidelines helped me navigate through Nike's extensive collection and choose wisely without regret Plus it has an action plan to avoid common mistakes Love it 🙌
What a practical guide! It's like having an expert whispering in your ear. The real-life examples were especially helpful.
Totally digging their hybrid models recommendations; best of both worlds indeed 💯
👍👍👍
Wow, this guide helped me avoid common mistakes when choosing sneakers. Highly recommended!
i'm all about fashion, but i don't want to sacrifice comfort. this guide showed me how to achieve both without compromise. trending styles section was fantastic!
Keeping up with trending styles has never been easier thanks to this guide. Super helpful for staying on top of my shoe game.
Helpful guide, easy to follow.
Love how this guide simplifies the process of choosing sneakers. Found it super helpful in understanding Nike's innovative designs.
Just finished reading through this eBook, and wow, what a resource! It gives you insights into foot health and lifestyle choices that really help when choosing between casual, active or trendy options. Plus, the case study on running shoes was super insightful 🙌p
If you want to stay ahead of fashion trends, this guide has got you covered with trending styles for the season
As someone who loves running, seeing real-life case studies of running shoes that feel like clouds was just what I needed!
Really appreciated the free tools for research. Made my shopping experience so much better!
As a sneaker enthusiast, I found the section on Nike's design philosophy enlightening and insightful.
The AI-powered prompts are genius! I could visualize my perfect pair before buying them.
this guide has been so helpful for me as a runner. it provided real-life examples of comfortable yet stylish shoes - they feel like running on clouds!
Helpful tips for choosing Nike shoes, but I wish it included more on specific shoe models and sizing advice.
Great for sneaker lovers!
AI-powered prompts were a fun addition! Could visualize my perfect pair before buying 🤩🤩🤩
This guide helped me balance comfort and style with ease - no more compromise!
satisfactory
The real-life case studies included in this book were fantastic They showed how different pairs perform under various conditions which gave me confidence in making my decision A must-read for anyone looking to level up their sneaker game
This book is a must-read if you're into sneakers. The tips on how to test comfort are priceless.
The section on knowing your priorities really spoke to me. I now feel confident in tailoring my sneaker choice to fit my unique lifestyle.