SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect fit every time!
Love this digital guide! The size prediction is spot on, saved me from returns and exchanges. Highly recommend for online shoppers.
This checklist has been a real help in getting the perfect fit. No more guesswork or sizing charts, just accurate results every time!
Just downloaded this digital guide and it's been a real eye-opener. It's like having my own personal shopper without leaving the comfort of home 🏠 The perfect fit and size prediction feature is spot on! I've always had trouble finding shoes that fit just right, but with this tool, it's a breeze. Not to mention the outfit pairing suggestions are so helpful. I'm no fashionista, but now I feel like one 👠👗
Finally, a tool that simplifies shopping! Predicting the perfect size and suggesting outfits has never been easier. Love it! 😍
Size prediction is spot on.
Who knew shopping could be so easy? This AI helper has taken the guesswork out of finding the right shoes, plus it even helps with outfit pairing.
Makes outfit pairing a breeze.
I've been using this digital guide for a while now, and I'm honestly amazed at how accurate the size prediction is. It's like having my own personal shopping assistant who knows exactly what I need! The outfit pairing suggestions are also spot-on, they've really helped me step up my fashion game. This tool has made shopping so much easier and enjoyable.
size prediction spot on👌
This digital guide is my new best friend. It's like having a personal shopper predicting sizes and pairing outfits for me.
I've been using this tool to help with my online shopping, and I'm impressed. The size prediction is spot on, and I appreciate the checklist for a perfect fit.
Absolutely love this AI shopping helper! It has made online shopping so much easier for me. The size prediction is incredibly accurate - finally no more guessing games or returns due to wrong sizes! Plus, the outfit pairing suggestions have opened up a whole new world of style options for me. So glad I found this!
I used to struggle with online shopping but this AI helper makes it so much simpler. Size prediction? Check. Outfit pairing? Check!
Digital guide's a lifesaver.
This guide really helped with size prediction, no more returns!
This digital download is a lifesaver. It helped me find the perfect fit, no guesswork involved. Love it 😍
The outfit pairing suggestions are amazing. It's like having my own personal stylist at my fingertips; makes shopping so much easier.
Wow just wow! This AI Shopping Helper is phenomenal. It provides an excellent checklist for ensuring the perfect fit every single time. No more returns or exchanges because of wrong sizes; it's truly a lifesaver! Plus, the outfit pairing advice? Brilliant! It’s like having your own stylist in your pocket!
The step-by-step instructions for predicting fit and choosing trending models are great. I did notice that a couple of outfit suggestions weren’t quite my taste, but that’s more personal preference than a flaw in the guide. Definitely made buying sneakers online less stressful.
I'm seriously impressed by this AI shopping helper! The outfit pairing feature is top-notch - makes online shopping so much easier.
New Balance shopping made easy.
Digital download guide is so handy and easy to use.
I was skeptical at first about how effective an AI could be in helping with shopping decisions...but wow was i surprised 😮 This thing actually works! The checklist ensures you get the perfect fit every time - no more ill-fitting shoes for me thanks very much 👍 And the outfit pairings? Genius idea - took my wardrobe game to another level.
The best thing about this AI helper? It makes sure your shoes will fit perfectly AND look great with your wardrobe. Shopping made simple!
This AI helper has completely revolutionized my online shopping experience 😍 The size prediction feature is incredibly helpful, no more guessing or measuring required 🙌 And don't get me started on the outfit pairings – they're always so stylish and trendy 👏
Never knew how helpful an AI could be until I used this guide. Size prediction? Spot on! Outfit pairing? On point!
Who knew shopping could be this easy? This AI helper takes all the stress out of picking sizes and matching outfits.
The outfit pairing suggestions? On point 👌
Makes outfit pairing easy peasy.
Tired of guessing sizes when shopping online? This tool does all that work for you...plus, it gives great advice on how to match your new shoes with outfits in your closet.
Digital download made it easy and quick to use. Love it.
this ai guide has changed everything for me!! i used to dread online shopping because i could never find stuff that fits right but not anymore!! thanks to its amazing size prediction feature i can shop with confidence knowing that whatever i order will be a perfect fit 💯 plus their outfit pairing suggestions are seriously top notch 🔥🔥
This digital download guide has been nothing short of amazing. It makes shoe shopping easy peasy lemon squeezy 🍋 No more worrying about whether something will fit or not because it predicts your size accurately every single time (how do they even do that?). Also gotta give props to their outfit pairing recommendations; they're really good at matching things together that i wouldn't have thought of myself.
love the checklist feature
Finally an AI that gets my style.
The checklist for the perfect fit is amazing, I no longer have to worry about ordering the wrong size shoes.
Really helpful guide! I loved how it broke down sizing, color trends, and outfit coordination. The minor inconvenience was that I had to input my information carefully for the AI to give accurate results, which took a little extra time. Otherwise, it made my sneaker shopping much easier.
Used this tool for my new kicks - sizing is spot on now!
No more fashion faux pas thanks to this amazing tool! Perfect fitting shoes and awesome outfit pairing suggestions at my fingertips...what's not to love?
No more sizing guesswork.👌
Totally worth it! I've always had trouble finding shoes that fit well but now I get it right every time, thanks to this tool.
If you struggle with choosing outfits and getting your shoe size right when buying online (like i used to), then you need this in your life asap 💯 The perfect fit checklist has saved me from many potential fashion disasters while its uncanny ability to predict my correct shoe size still blows my mind each time. And let's not forget the outfit pairing suggestions - they're always on point and have helped me look my best for every occasion 🎉
If you’re tired of buying clothes that don’t fit well then you NEED this digital download guide in your life ASAP!!! Seriously guys it’s THAT good!!! Their size prediction feature is super accurate and eliminates all guesswork from online shopping AND their outfit pairing tips have given me some serious style inspiration ❤️❤️
If you're an online shopper like me who hates returns then you need this guide - trust me, your feet will thank you!
The checklist in this guide ensures you get the right fit every time. Plus, the outfit suggestions are always trendy and stylish 👌
Makes shopping stress-free and fun again. A must-have for shoe lovers.
Outfit pairing suggestions are spot on - feels like I've got my own stylist now! The sizing predictions are also incredibly accurate.
Takes all the guesswork out of online shopping, from size prediction to outfit suggestions. Can't recommend enough!
I liked how the guide walked me through measuring my feet and matching sneakers with my wardrobe—it’s very structured and easy to follow. The downside is that it felt a bit repetitive in parts, and I had to spend some time figuring out which AI tools worked best for me. Still, it helped me avoid ordering the wrong size, which is a win.
I've been using it for weeks now, no more sizing issues!
If you're like me and struggle with online shoe sizes, then you need to try out this AI helper ASAP! Got mine yesterday and already seeing great results.
Ever since using this digital download guide, shopping has become a breeze - the perfect fit every time plus great outfit combinations 👌