SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the design of these kicks! They're super stylish and comfortable, perfect for long walks. 👟
Best guide for sneaker decisions👟
what a guide! it's like having a personal shopper for kicks. 👟 the decision-making tips are so helpful.
This guide is a godsend for sneakerheads! It's like having your own personal shopper, highlighting all the key benefits of each shoe. 🙌
As a sneaker enthusiast, I was on the lookout for a guide that could help me make better decisions. This AI review summarization did not disappoint! It's like having your personal shopping assistant who knows everything about sneakers. The best part? It saves so much time and effort in researching different models and reading countless reviews online.
Love these kicks! Super comfy for my daily runs.
Personal experiences are highlighted!
absolutely loved this guide! it was so helpful in making my sneaker decisions. the AI review summarization is a real lifesaver, saved me hours of scrolling through endless reviews. now i can just get the gist and make my decision faster. really appreciated how it highlighted key points from each review, made everything super clear and easy to understand 😄
as someone who loves sneakers, this guide has been invaluable. I love how it emphasizes comfort over style.
Great guide, made choosing sneakers a breeze 😄
So helpful, made sneaker shopping a breeze. 👟
Found this decision-making guide really informative and helpful. The benefit bullet points were spot on - no more indecisiveness!
I've never had such comfy shoes before, feels like walking on clouds. This guide is spot on!
this is more than just a review summary - it's an education in sneaker selection!
this guide has been a blessing for someone like me who's always on the fence about which sneakers to buy. The AI Review Summarization did an excellent job at condensing all those lengthy reviews into digestible chunks of information that I could easily comprehend. It's definitely one for the books!
Best guide for sneakerheads!
wow, this decision-making guide is a lifesaver. I no longer have to spend hours deciding which sneaker suits me best!
A must-read for sneakerheads.
I'm loving this guide, it's totally streamlined my shopping experience. No more hours lost in research, just straight to the point info.
Loved the detailed benefits section.
I've always been indecisive when it comes to buying new kicks. But this decision-making guide changed everything for me! Now, I can easily compare different sneaker models based on their features, performance, and customer feedback. Plus, it gives detailed information which is super helpful in making an informed choice.
I've always struggled with choosing the right pair of sneakers but after reading this, no more confusion 😊
I really liked how I could quickly see which models fit best and had good durability. The AI summaries gave me confidence in my choices, although I occasionally found the recommendations slightly generic for very specific use cases. Still, it saved me a lot of time and stress.
Decision making, simplified 😄
The fit of these sneakers is just right, not too tight or loose. The guide really helped me choose.
This decision-making guide is spot on, found my dream kicks!
The thing that struck me most about this AI review summarization is how accurate and reliable it is 😮 Not only does it provide comprehensive details of various sneakers but also highlights the pros and cons from actual user experiences 🙌 That’s something you don't see every day!
this book is a must if you're into sneaks like me!
wow, my feet are thanking me already! learned so much about what makes a good sneaker from this guide.
I've never come across something as unique as this Sneaker Decision-Making Guide before! The use of AI Review Summarisation is truly innovative, helping us cut down time spent reading through countless reviews while still providing valuable insights into what fellow sneaker enthusiasts think.
They look great with all my outfits - casual or sporty 🏀 Thanks to this amazing guide!
Loved the personalized experiences.
Gotta say, this guide really helped out with my indecisiveness. Now I can make quick and confident choices when it comes to sneakers.
Short and sweet advice that's bang on target.
Made my decision-making so much easier. Totally worth it!
The durability is impressive! Been wearing them daily and they still look new. Kudos to the guide.
Makes choosing kicks easier.
This guide is a game-changer for anyone tired of scrolling through endless reviews. The AI does a great job highlighting common pros and cons, which made picking my next pair much simpler. I wish there were a few more examples of user experiences, but that’s a minor issue compared to the convenience it offers.
The guide was super informative - learned so much about what I need in a shoe.
This guide is nothing short of amazing! The way it uses Artificial Intelligence to summarize reviews makes choosing new kicks a breeze 🙌 No more sifting through pages and pages of opinions - just straight-to-the-point info that helps you decide faster without sacrificing quality insight.
The Sneaker Decision-Making Guide was extremely useful in helping me pick out my latest pair 👟 Utilizing AI review summarizations meant I didn't have to read every single opinion but still got an overall sense of what people thought about different styles - such a timesaver!
this guide rocks! Made my shopping experience so much easier. No more endless scrolling and comparing for this gal 🙌
Totally worth it! Now I know exactly what to look for when buying sneakers. 🙌
Informative and engaging read.
This guide's brilliant, really narrows down your options.
This review summarization has helped me make informed decisions about my sneaker purchases - can't recommend it enough.
Such an easy-to-follow guide - perfect for us sneakerheads who struggle with decisions 😂. Can't recommend enough!
this isn't your typical review roundup – you can tell they really care about helping readers make informed decisions.
this guide has totally revamped my shopping experience y'all 💯 before i had to spend hours scrolling through pages of reviews now i just use this tool 👏it's quick easy to understand yet detailed enough to give you all the info you need couldn’t ask for more
A must-read before your next sneaker purchase. Trust me!
Highlights benefits perfectly.
If you're a sneakerhead, get this. You won't regret it.
I must admit I was skeptical at first – an AI-generated summary of reviews? But boy was I wrong! This guide provides such precise insights into each model; it feels like they're tailor-made for us sneakerheads 🤩 If you're someone who values quality over hype or trends then this one's definitely worth checking out 👍
it’s not often you find such detailed and practical advice in one place. two thumbs up for this guide!
Loving how easy this makes deciding on new kicks! Benefit highlights are super clear and concise 👍
I found this guide helpful for getting a quick sense of which New Balance models people like, and the AI summaries definitely save time. That said, I sometimes felt the summaries left out some details I personally cared about, like specific colorway experiences. Still, it’s a solid tool if you don’t want to read every review yourself.
Felt like a pro shopper.
Never thought I'd say this, but shopping for sneakers is fun now thanks to this guide. It's a must-read!