SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this guide is just what I needed! The AI-powered sizing recommendations helped me find the perfect fit. No more guessing and returning products because they don't fit right. With this guide, I was able to confidently choose my size knowing it would be a great match for me. Plus, the smart sizing eBook and checklist download were super useful tools that made the whole process even easier 🙌.
Just downloaded this smart sizing guide and I'm thoroughly impressed! 🙌 It's like they've read my mind. Always had trouble finding the perfect fit, but their AI-powered recommendations are spot on. The checklist is a bonus, helps me keep track of all the important factors for a comfortable fit.
Perfect fit every time, thanks to smart sizing! 👍
Love this guide! It's like having a personal shopper. The sizing recommendations are spot on 👌 No more guessing for me.
I was skeptical about an AI size recommendation system at first, honestly. But wow, it totally exceeded my expectations. Their eBook is so informative and easy to follow; I now understand why certain fits work better than others for different activities. Highly recommend!
AI recommendations have made online shopping so much easier.
This sizing guide has been such a help in finding the right gear that fits perfectly! No more guessing or returning products because they don't fit well. Plus, having an eBook with detailed explanations? Absolute win-win situation here folks.
Loving this smart sizing guide.
Love this guide! Perfect fit every time thanks to AI. No more guesswork, just comfort and style. 😍
I've always struggled with finding the right size when shopping online but not anymore thanks to these AI-powered size recommendations. They're so accurate! Also loved how easy-to-follow their eBook is on smart sizing; it's like having a personal stylist in your pocket 24/7 😍.
Never worry about sizing again, this guide is a lifesaver.
So glad I stumbled upon this smart sizing eBook - it's actually fun getting to know how sizes can affect performance during workouts! And let's not forget about that handy checklist... keeps things organized and makes sure you're not missing out on anything important while choosing your gear.
Wow! This smart sizing eBook is so helpful. I used to struggle with online shoe shopping but not anymore.
Never thought I'd trust AI for size but it's spot on!
This was a well-structured guide that explains AI-based sizing in a way that doesn’t feel overly technical. I appreciated the step-by-step walkthrough and the checklist—it made the process much easier to apply when shopping online. The content is fairly concise, which is good, although I personally wouldn’t have minded a slightly deeper dive into the technology behind it. Overall, it’s a practical resource if you want to avoid sizing mistakes.
love the downloadable checklist 😍
This checklist is so handy, makes online shopping a breeze. Highly recommend.
The checklist is amazing, makes shopping online so much easier. Goodbye returns and exchanges.
The days of ordering multiple sizes or going through tedious return processes are over for me! This AI Size Recommendation Guide has been an absolute lifesaver - no exaggeration here folks! It’s incredibly accurate and reliable plus comes with an awesome eBook on Smart Sizing 👏👏👏.
This AI size recommendation guide has made my life easier. Perfect fit every time and no more guessing games!
The AI powered size recommendations from these guys have made shopping so much easier for me. Now there’s no need to worry if something will fit or not before buying online – just follow their guide and voila, perfect fitting every time! Truly revolutionary stuff right here!
Downloaded the eBook and checklist, best decision ever.
ebook guide was super helpful
This AI size recommendation tool is incredible! Finally found my perfect shoe size 🙌
this eBook and checklist are lifesavers for finding the right size.
Finally something that makes online shopping less of a hassle: an AI-powered size recommendation tool that actually works! And as if that wasn't enough they also provide you with a comprehensive yet simple ebook and checklist for smart sizing decisions. Now getting the perfect fit every time isn’t just wishful thinking anymore 🎉😊!
Checklist helped me immensely 😊
I downloaded the checklist, followed it, and voila - perfect fitting sneakers on the first try. Highly recommend.
I was skeptical about the AI powered recommendations but they're surprisingly accurate - really impressed with this guide.
Got the perfect fit thanks to the AI size recommendation guide. It's like having a personal shopper!
This smart sizing tool is amazing. It's like having a personal stylist at your fingertips!
The guide does a great job explaining how modern sizing tools work and how to use them to choose the right fit. I learned a few things I hadn’t considered before, like how model-specific fit differences affect recommendations. The writing style is straightforward and beginner-friendly. My only small issue was that some sections felt a bit quick, and I had to reread parts to fully absorb them. Aside from that, it’s a solid and useful digital guide.
makes online shopping easier 👌
A must-have for online shoppers! This tool takes all the guesswork out of finding your size 😊
No more returns due to wrong sizes, love this guide.
This isn’t your typical one-size-fits-all advice – each recommendation feels personalized which makes all difference trust me. The accompanying ebook provides further guidance ensuring you make informed choices consistently...talk about taking out guesswork from online shopping 😉💯!
This smart sizing tool has made my shopping so much easier.
The accuracy of these AI-powered size recommendations blew me away. My shoes have never fit better!
The checklist download is a great tool, highly recommend it!
The smart sizing eBook and checklist have made my life so much simpler. Highly recommended if you hate returning items that don't fit right!
This guide is seriously amazing. The recommendations are spot-on and have saved me from a lot of hassle with returns/exchanges.
sizing recommendations are spot on 👍
Loving this eBook and checklist combo! Makes finding my perfect shoe size super easy 🙌
wish I found this sooner.
Bought my first pair using the guide... they're perfect! This thing really works, people.
Seriously impressed by this AI-powered size recommender! Super accurate fits that've taken all the guesswork out of buying kicks online 😊
I'm impressed with how well this fits into my shopping routine. Simple yet effective, it's made finding the right size so much easier.
I'm amazed at how accurate these size recommendations are!
I've always struggled with getting my shoe size right online but not anymore, all thanks to this amazing guide.
This guide offers a nice introduction to how AI can help with sneaker sizing, and the tips about avoiding common mistakes were helpful. The checklist is a nice touch as well. For me, the main drawback was that it felt a bit shorter than I expected, and I finished it pretty quickly. Still, the information is practical and gave me a better understanding of how to make smarter sizing decisions online.
The AI powered size recommendations? Spot on every time. Love it!
Never thought I'd trust an AI for shoe sizing but here we are...and it's brilliant! Goodbye returns, hello perfect fit every time.