SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you’ve ever felt confused by all the sneaker options out there, this guide will clear everything up! I used to rely on guesswork, but now I’m choosing based on exactly what fits my activity needs.
🌱🚀
It’s like I’ve unlocked the secret to making perfect sneaker choices. Thanks to this guide, I’m no longer swayed by the flashy designs alone. I now understand exactly what materials are best for my lifestyle. 👏
Highly recommended for anyone who loves shoes as much as me.
The AI tools section is a dream come true! I compared my top sneaker picks using those prompts, and the visuals helped me narrow down the options like a pro. It’s the future of shopping, seriously!
Very helpful, but could include more visuals. 👍
The pros and cons charts are a total game-changer. I always found myself confused about which sneaker materials would work best for my daily jogs and gym sessions. Now, everything is clear. 🙌
Incredible!
Great product! This guide opened my eyes to the world of sneaker materials, making me smarter in my purchases. The breakdowns of comfort, breathability, and durability were great. However, I felt like some of the content could be a bit more detailed, particularly when it comes to hybrid materials.
Remarkable!
I never knew how much I didn't know about sneakers until I got this handbook. My collection has improved drastically since then.
🤩🙌
Loved the real-world case studies! They brought the lessons to life, and I could immediately see how they applied to my own sneaker struggles. I won’t be making those same mistakes again. 👟
This guide saved me from making some costly mistakes. It's a must-have for all sneakerheads out there!
fantastic!
So stoked about this guide! I used to buy sneakers just because they looked cool, but now I know which materials will work best for my hikes. Not only do they look good, but they actually perform better!
simple yet informative
I’ve always loved sneakers, but this guide showed me how to choose based on performance, not just looks. The tips on avoiding mistakes and choosing materials suited to your activity level have saved me from a few regrettable buys. Totally worth it! 🔥
💙📖
The breakdown of each material along with its pros and cons is just what I needed as a newbie sneakerhead!
📚💡
It's hard to believe I used to buy sneakers based solely on looks. Now, I know what works best for my running sessions, my workdays, and my weekend hangouts. The smart choice is definitely to read this guide before buying!
Outstanding!
Great guide, but needed more detail on specific materials.
insightful
Learned so much about sneaker materials! I never understood why some shoes would feel perfect for the first few days and then fall apart. The durability section is a must-read for anyone who wants shoes that actually last. Highly recommend! 😅
🎉
valuable information
Seriously, I never thought I needed a whole guide on sneaker materials—but this one? Life-changing! I love how it helped me connect material types with activities. My running shoes are now actually perfect for running 😍
If you're serious about your kicks, get this guide ASAP! You won't regret it :)
💖💪
Who knew understanding the fabrics could make such a big difference? The guide made me rethink my approach to choosing sneakers. I’m all about comfort and durability now. Great investment if you care about quality! 💥
So informative and easy to understand!
I’ve been looking for a sneaker that could survive my active lifestyle, and this guide showed me exactly what materials work best for my needs. The focus on comfort and breathability is spot-on, and I haven’t looked back since.
incredibly detailed
I thought I knew enough about sneakers, but this guide taught me to look at things I hadn’t even considered before—like breathability and material longevity. It helped me make purchases I’ll actually wear for the long haul!
💕💕💕
The pros and cons section is gold! So helpful in understanding the value of different materials.
From the first chapter, I knew this guide was gonna be helpful! It's like having a personal sneaker consultant guiding you through the best material choices. So happy with my new sneaker knowledge 🙌
I'm now a more informed sneaker buyer, knowing the pros and cons of different materials!👟
Brilliant!
What an enlightening read! Made my sneaker shopping so much easier. Now I know what to look for and why.
recommend
Finally, I can confidently buy sneakers without second-guessing myself! I love how the guide breaks everything down so simply—it’s perfect for someone who wants to make a smart, informed decision.
🌟🌟🌟🌟🌟
Absolutely love it
Solid resource for material selection, though some areas felt a bit rushed. Would’ve liked even deeper insights on durability.
🙏🌟
I was always getting the wrong materials, and now I feel way more confident about what I buy! 💪
helps to make smart buying decisions!
Loved how detailed yet easy-to-understand it was; even someone new to the world of sneakers will find it beneficial
Wow! I never realized how much my sneaker choice was impacted by the materials. After diving in, I feel like I can finally make smart decisions instead of just relying on brand names. 😎 It's so much easier to spot the right fit for my workouts now.
💥💥
I've always been confused about which sneakers to buy because of the variety of materials used. Thanks to this guide, that's not an issue anymore!
Finally, a comprehensive material guide that cuts through the hype and gives you just facts. Worth every penny.
The guide is packed with useful info! It really helped me understand how to pick the right material based on the activity I do. I found the AI section especially cool. My only complaint is that some of the content felt a bit repetitive at times. Would’ve preferred a quicker reference guide for busy shoppers. Still, super helpful overall!
ok
I had no idea how much of a difference material choices made until now. I'm someone who sweats a lot during runs, and learning about breathability and durability has been eye-opening. No more sore feet or uncomfortable shoes for me! 👟
Wow!
As a long-time sneakerhead, I thought I knew it all. This guide proved me wrong - learned so much about materials and their impact on my kicks.
💫✨
Thanks to this digital download, now I can make smart purchases without second guessing myself.
Amazing!
As someone who has made way too many sneaker mistakes in the past, this guide is a lifesaver. It’s packed with real-life examples that help you learn from others’ errors, so you can avoid them yourself. Great stuff!
I can't believe how much more comfortable my sneakers are now
helpful
I'm seriously amazed at how much easier it is to buy sneakers now. I used to get confused about which materials were best for my runs vs. casual days. This guide broke it down perfectly—goodbye, buyer’s remorse!
Love that it's digital and always accessible.