SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auralle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of auralle.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This ebook not only helped me understand my own style better but also showed me how to compare products effectively using AI tools. This has made decision-making so much easier and more confident!
recommend
Wow, this guide was a revelation! It's like having my own personal shopper who knows me inside and out. The personalized shopping tips were spot on, helping me find the perfect fit every time. No more returns for this gal 🙌
AI-driven shopping insights? Yes please!
Chapter 3 is a game changer! Discovering how AI-powered recommendations are tailored to my tastes was mind-blowing
Made comparing products simpler than ever before.
Mastering product comparison has never been easier with this guide! Confidence level through the roof now when making purchase decisions.
Learned how AI tailors recommendations to my taste! 😊
This guide helped me avoid wrong sizes.👌
As someone who loves Puma but hates scrolling through endless product pages, this AI Shopping Assistant is just what I needed. It's like having a personal stylist who knows my taste perfectly and can recommend items that suit my style and budget.
Fitness enthusiasts will love this—trust me.
Avoided some serious fashion faux pas thanks to its insights into seasonal trends 😅
It's not just about shopping, it’s also about understanding your style and setting purchasing goals. A must-read!
ok
Love this eBook. Learned how to make smarter long-term buying decisions while saving money on items I truly need.
I'm making smarter buying decisions now thanks to this eBook. Budgeting has never been easier!
Avoided so many shopping mistakes thanks to it!
Fitness enthusiast here: found great tips on performance gear within my budget using this guide
Avoiding common errors with size predictions has never been easier - no more returns for me!
I'm all about smarter and personalized buying now.
Who would have thought that an ebook could be as useful as a personal shopper? Yet here we are: it helps track spending habits, identify valuable items, even suggest capsule wardrobe strategies based on individual needs – all powered by artificial intelligence!
Seriously, smart decision-making is now easier.
No more decision fatigue thanks to this comprehensive resource that makes shopping smarter and far less overwhelming
This guide gave me a competitive edge by teaching me how to use AI tools to compare products like a pro. Highly recommend it!
This guide makes choosing Puma gear easier, though some repetition.
I'm excited about virtual try-ons, real-time trend personalizations, and sustainable shopping with AI after reading chapter 7
No more endless scrolling, thank god
The chapter on reducing returns and shopping mistakes has saved me so much time and money already.
I've always struggled with making smart buying decisions but not anymore. This resource helped me understand how to compare products effectively and make purchases I don't regret later
Truly impressed by how much smarter my shopping experience has become since using this guide. It's taken the guesswork out of finding items that suit my style and budget!
This guide has made my dream collection possible by helping me make informed decisions every time I shop.
No more endless scrolling, decision fatigue is a thing of the past with this AI assistant.
I've always struggled with online shopping but since getting this guide things have been much smoother :)
Budget tracking? Check. Identifying valuable items? Check. Implementing capsule strategy? Triple check thanks to Chapter 6 of this amazing guide!
Love how this guide helps me find the perfect match every time I shop. AI is amazing!
AI recommendations explained clearly, but I wanted more real examples.
I've never felt more confident about buying online since I started using this guide. It's truly personalized shopping at its best!
If you're into fashion like me, you'll love this book! It offers an inside look at how AI can personalize your shopping experience down to the smallest detail. Now finding the perfect pair of kicks or workout gear isn't overwhelming anymore.
Understanding the future of AI in retail was an enlightening experience. Can't wait to see what's next!
satisfactory
This isn't just an ebook; it's like having a smart friend guiding you through your Puma purchases
Saved money by avoiding common shopping mistakes after reading Chapter 5 - so helpful!
I am impressed by the insights into how AI is revolutionizing online shopping especially for sneakerheads like myself
The future of retail here. Virtual try-ons rule!
If you're tired of scrolling endlessly only to end up overwhelmed by options, get your hands on this gem ASAP! It makes online shopping so much less daunting
Love the personalized shopping tips, great for my style!
Super insightful! Learned how to compare products like a pro with the help of AI tools.
Helpful breakdown of AI recommendations and budgeting for Puma purchases, but I wish it included more sneaker specific case studies.
The size predictions are so accurate, no more returns for me.
Making long-term buying decisions has become easier than ever before, all thanks to this guide.
I'm really impressed by how much I learned from this guide about AI in retail. Never knew technology could make such a big difference in how we shop! Plus, there are some great tips on making smarter long-term purchasing decisions.
Budgeting tips are a lifesaver.
This guide is honestly a lifesaver! I've always struggled with online shopping, especially when it comes to sizing. But this eBook has totally changed the game for me. The section on reducing returns and avoiding common shopping mistakes was super helpful - no more ordering the wrong size sneakers!
Finally, an end to shopping mistakes! The size predictions are spot on and the seasonal tips are so helpful!
Avoided so many returns😌
As a sneakerhead, I found great value in the product comparison chapter. It’s like having an inside scoop on Puma products!
AI shopping made easy!
This eBook didn't just teach me about smart purchasing but also educated me on defining my own style
This guide is a revelation! It's like having a personal shopper who knows my style and budget. No more endless scrolling for me.
Puma product lineup navigation has never been easier
Tailored advice based on lifestyle and preferences? Yes please! This ebook delivers exactly that
This is such an essential tool for anyone looking to optimize their spending while still getting what they need. Finally, a way to plan long-term without compromising on quality or style 👍
No more size mistakes👍
Chapter 3 was eye-opening on how personalized recommendations work behind the scenes
The future of retail seems exciting with virtual try-ons and real-time trend personalizations as discussed in chapter 7
The insights offered in this guide are unparalleled! Using AI tools to navigate through product comparisons feels like cheating...in a good way 😅
Budgeting advice was on point! Saved a lot
No more guessing or regretting purchases for me, thanks to the smarter product comparison with AI that this guide offers.
worthwhile
If you're looking for personalized guidance catered specifically towards your unique preferences then look no further than this gem of a book!
Personalized picks, love it.
This guide has revolutionized my shopping experience. It's like having a personal stylist who knows everything about Puma products.
First-time buyers or collectors - it's perfect for both!
The AI-powered recommendations tailored to my tastes using advanced algorithms blew me away. So accurate!
The future of retail sounds exciting thanks to advancements like virtual try-ons and real-time trend personalizations discussed in here! Can't wait to see these features become mainstream soon
awesome
The detailed breakdown of your shopping profile was enlightening, really helps in prioritizing performance vs lifestyle purchases.
Sneaker comparisons? Yes please!